North Carlisle Medical Practice
Eden Street, Carlisle, Cumbria, CA3 9JZContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Pharmacy meds review unfriendly offhand
Rated 2 stars out of 5
by Liz Wylie - Posted on 19 September 2024
Poor experience. Was frequently told during the conversation"The instructions are in the label". I explained I'm in 22 medications and just wanted to check I was taking them correctly. I found myself apologising for checking. My renal doctor had asked me to this review. I persisted with the review and two errors were identified which would not have been found unless I had persisted. I felt as though there was a concern to close the call down rather than concern that I was taking meds correctly. Very offhand particularly to a transplant patient. So much for "shared care"....uncaring
Visited September 2024
North Carlisle Medical Practice has not yet replied.
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Review titled Poor service
Rated 2 stars out of 5
by Anonymous - Posted on 15 May 2024
I was wanting to get a simple repeat prescription. First the message box was full. The next day I got through and left the prescription details. When I went to pick it up the doctor had approved a paper copy but not signed it. This is ridiculous . I had to request an electronic copy. This then went a day later. It has taken 9 working days , 2 calls and 3 visits to get my prescription.
Visited May 2024
North Carlisle Medical Practice has not yet replied.
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Review titled E consult
Rated 2 stars out of 5
by Alan Lovett - Posted on 03 May 2023
Although I see the benefits of this service it is only available between 12 and 6pm and on the last 2 consecutive days the system has shut down before 3:30. If the point is to encourage the use of the service and then be unable to provide it is frustrating. The lack of the service then potentially forces patients to look to alternative options to the disadvantage of the whole service
Visited May 2023
North Carlisle Medical Practice has not yet replied.