North End Medical Centre
160 North End Road, West Kensington, London, Greater London, W14 9PRContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Worst practice
Rated 1 star out of 5
by Hatem Afify - Posted on 31 December 2024
This practice is full of bureaucracy and they would like to get rid of the patients with all of the possible ways. I am trying to call them and many people are waiting in the queue and no one pik up the phone and when finally get to speak to someone, she said the line is not good and I can not hear you and she hang up and when I went to the practice, I found it not busy and the staff don't pick up the phone. They tried to give any excuses such as 'we are busy, there is no doctor available today, the first available appointment is after 2 months' today I heard another excuse that I am not registered anymore with the practice that they sent me a letter and I did not respond, so they took me off the system.
Visited December 2024
North End Medical Centre has not yet replied.
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Review titled Real time helpers 👍
Rated 4 stars out of 5
by D.M - Posted on 20 July 2024
We really appreciate this two guys for helping us with our kids medical issues we had, by doing what they can do best with fast action referrals to the right places where they get right help and assistance..... We thank You both so much for all and well done for your great service / assistance with full responsibility & respect 🙏👍 Rawlings Harshad
Visited July 2024
Review titled North End Medical Centre
Replied on 22 July 2024
Dear D.M Thank you for your wonderful compliment for our clinicians. This has been forwarded to Dr Rawlings and our clinical pharmacist Harshad. We are delighted that you were pleased with our service of which we strive to uphold. Thank you so much North End Medical Centre
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Review titled Great experience
Rated 5 stars out of 5
by Jean Sandford - Posted on 03 March 2024
I had a cataract removed at Spa Medica with the NHS and once the blurry bit had gone my eyesight was unbelieve in its clarity. it was just like sitting in your car with a dirty windscreen and putting your wiper across it. the whole team were super efficient and really kind and pleasant and the supplying of free tea, coffee and cold drinks and biscuits was so acceptable. I can hardly wait to have the other eye done now. So thanks a million to all the people involved in my care.
Visited February 2024
Review titled North End Medical Centre
Replied on 22 July 2024
Dear Jean, It is very nice to hear that you had an extremely pleasant eye operation. Thank you for your review. Best Wishes North End Medical Centre
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Review titled Everyone there is lovely and very professional
Rated 5 stars out of 5
by Clara Blanco Garcia - Posted on 06 May 2023
I have been in 2 occasions and the service has been unremarkable. Reception is kind and helpful and they have seen me always very promptly, the have managed to answer all my queries very efficiently and they are extremely professional. The doctors were on time to see me on both occasions despite of them fitting me in their busy day to see me. I have seen 3 doctors so far and they all have been lovely. The Doctor spoke to me on the phone and had a gut feeling she needed to see me, and managed to see me in 15 min after the call! She diagnosed me with middle ear infection after the drops I was taking for otitis were not working enough, and I cannot thank her enough to save me from something that could have got much worse without her help Overall is a extremely positive experience and I cannot be happier to have joined this amazing practice.
Visited May 2023
Review titled North End Medical Centre
Replied on 22 July 2024
Dear Clara, Thank you for your wonderful compliments to our clinical team and reception team. I will pass this wonderful feedback on to the staff. Best Wishes North End Medical Centre
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Review titled Exceptional End to End Service
Rated 5 stars out of 5
by David Moëd - Posted on 03 April 2023
I was called in today because of the cancellation to have a small scar removed from my face. I was only referred last Thursday but as I say because of the cancellation they phoned me and asked me if I wanted to come in today. I’ve never been to this medical centre, but it was exceptional, the receptionist was lovely and helpful and the doctor and his assistant were also excellent in explaining everything to me and then carrying out the procedure very very effectively and speedily. I was in and out within 15/20 minutes. Thank you all!
Visited April 2023
Review titled North End Medical Centre
Replied on 27 April 2023
Dear Mr Moed, Thank you for your exceptional feedback. We are very proud of our Minor surgery clinic at North End Medical Centre. Your compliment will be relayed to the Minor surgery team. Best Wishes North End Medical Centre
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Review titled Very professional and attentive practice
Rated 5 stars out of 5
by Alessandro Ciancimino - Posted on 03 May 2023
Very professional practice with excellent communication services with patients. Very scrupolous doctors that take care of your health 360 degrees and make the right referrals when needed. I highly recommend it.
Visited April 2023
Review titled North End Medical Centre
Replied on 22 July 2024
Dear Alessandro, Thank you for your wonderful feedback for our practice. I will report the feedback to our staff. Thank you so much. Best Wishes North End Medical Centre