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North Fulham Surgery

82 Lillie Road, London, SW6 1TN

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Patient ratings and reviews

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Reviews

Displaying 1 to 5 of 5

  1. Review titled Uncaring dismissive service from GP practice

    Rated 1 star out of 5

    by Anonymous - Posted on 04 March 2025

    a week wait to see GP for urgent issues(being in pain), dismissive service from pharmacist who wont do observation properly and ask patient to do swabs as if we know how to, generally very dismissive uncaring service across the board with GPs running late by 45mins without even apologising!

    Visited March 2025

    Report as unsuitable

    Review titled North Fulham Surgery

    Replied on 05 March 2025

    Dear Patient, Thank you for your feedback. We are sorry for the experience you had at the surgery and would like to investigate further. Can you please contact the surgery at northfulham.surgery@nhs.net for the attention of the Practice Manager so we can discuss this matter. Thank you.

    Report as unsuitable


  2. Review titled Unfortunately Terrible Experience

    Rated 2 stars out of 5

    by Anonymous - Posted on 24 February 2025

    I have had a wonderful experience with the doctors at North Fulham Surgery, so have been upset and disheartened with the experience I have recently had with the pharmacy team. I have taken a medication for almost 15 years and their team have recently made it extremely difficult to get (something I have never faced with any other GP surgery). They have asked for additional paperwork for the medication, which I complied with, and then never heard back from them. After I followed up with them several times, they came back and asked for additional information. Their lack of response and need for constant additional paperwork (again, which I have never needed in almost 15 years) has resulted in running out of my medication and now faced with serious issues with my health. On top of all of this, the pharmacy team have been very rude and condescending throughout this process. The GP surgery is great if you don't need medication, but I would absolutely not go here if you have any medication needs.

    Visited February 2025

    Report as unsuitable

    Review titled North Fulham Surgery

    Replied on 05 March 2025

    Dear Patient, Thank you for your feedback. We are sorry for the experience you had with the pharmacy team and would like to investigate further. Can you please contact the surgery at northfulham.surgery@nhs.net for the attention of the Practice Manager so we can discuss this matter.

    Report as unsuitable


  3. Review titled Great practice

    Rated 5 stars out of 5

    by Lorna payne - Posted on 15 September 2024

    I had a relatively minor problem resolved on 11/9/24 via patches & telephone. A female specialist GP oversees my menopause & gave me advice on my results by text in August 2024. Flexible and responsive

    Visited September 2024

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    North Fulham Surgery has not yet replied.


  4. Review titled Excellent surgery

    Rated 5 stars out of 5

    by Anonymous - Posted on 14 May 2024

    Intelligent, compassionate and effective care with a quick grasp for detail. It is a relief and comfort to be in such good hands when I visit this practice having been away for some years.. The doctor was adept at identifying and adapting the correct treatment for me and keen to resolve issues in good time.

    Visited May 2024

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    North Fulham Surgery has not yet replied.


  5. Review titled Great practice

    Rated 5 stars out of 5

    by Anonymous - Posted on 29 December 2023

    My terminally ill father has received the most amazing, caring and efficient service from the doctors and reception staff at this surgery. They have also assisted us as a family to coordinate his emergency needs. Outstanding service and kindness

    Visited December 2023

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    North Fulham Surgery has not yet replied.