North Trafford Group Practice
864-866 Chester Road, Stretford, Manchester, Lancashire, M32 0PAContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Consistently get things wrong
by Anonymous - Posted on 04 December 2024
I have been at this practice for years and been epileptic my entire life. For some reason every few months whoever signs off on my repeat prescription for my epilepsy medication (to prevent me from ending up brain damaged), decides I don’t need them anymore and doesn’t approve them causing me extreme anxiety and distress, and I have to go in and argue with someone to get the meds I need to just be alive. Unbelievably incompetent and dangerous behaviour.
Visited December 2024
North Trafford Group Practice has not yet replied.
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Review titled Poor practice
Rated 1 star out of 5
by Anonymous - Posted on 08 May 2024
Visits never get any better. They do not have enough reception staff, even though there is a self checkin. If you need to speak to a member of reception you always have to wait as there’s only one team member. My appointment was at 1pm, the nurse casually walked through at 1.10pm just starting her shift, there was another appointment before me. Has to be the worst practise in Trafford!
Visited May 2024
Review titled North Trafford Group Practice
Replied on 23 August 2024
Thank you for your feedback I am sorry to hear that you were not satisfied with our service as you had to wait to speak to a member of reception. Sometimes practice staff can be busy dealing with other patient queries and we appreciate your understanding and patience in this regard. If you wish to discuss more regarding your review please emailgmicb-tr.managementntgp@nhs.net Thank you NTGP Management Team
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Review titled very nice
Rated 4 stars out of 5
by Anonymous - Posted on 19 February 2024
the man was very nice and straight to the point. Recommended what to do and have very good answers that wet rays to understand
Visited February 2024
Review titled North Trafford Group Practice
Replied on 13 June 2024
Dear patient Thank you for appreciating our services. We do our best to provide quality service to our patients and your feedback is well appreciated.
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Review titled Kind and respectful GP
Rated 5 stars out of 5
by Anonymous - Posted on 03 March 2023
I had a tel appt with my GP where we went through my bloods thoroughly. We then said goodbye. The GP then called me back to wish me a happy birthday! It absolutely made my day, such a small act of kindness with a huge impact, despite the levels of pressure the doctors are under! This doctor is always incredibly patient, kind, respectful and genuinely caring whenever I have an appointment with them. I never feel rushed and always feel heard and understood. This GP has seen me and my family through our worst times and always been consistent! Thank you
Visited March 2023
Review titled North Trafford Group Practice
Replied on 13 June 2023
Dear Patient, Thank you for your feedback and appreciation of our services. We will continue to provide best possible care to our patients. Management @ North Trafford Group Practice