North Wood Group Practice
Crown Dale Medical Centre, 61 Crown Dale, Upper Norwood, London, Greater London, SE19 3NYContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Excellent service from Asthma review
Rated 4 stars out of 5
by Michael Ball - Posted on 17 June 2024
Efficient review. On time. Nurse was charming. Always had great service from the practice in this field.
Visited June 2024
North Wood Group Practice has not yet replied.
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Review titled General call back pharmacist
Rated 3 stars out of 5
by Anonymous - Posted on 26 June 2024
Popped into the surgery as I had missed 2 calls from the pharmacist because my phone does not accept with held numbers ( why is the surgery with holding there number?) Was told by the receptionist I would get a call by 12.30 ...40 mins time from when I walked in there Wow what great service I thought I called the surgery at 1pm and the receptionist told me she would send a message 1.30 I called them back asi still didn't get the call Told them I have to return to work shortly and wouldn't be able to answer. So no call by 1.50 ... Told the receptionist I will pop in and write out in layman's terms why I need medication Do they not realise when they send 28 tablets for a month there is going to be 3 tablets short on the months that have 31 day!
Visited June 2024
North Wood Group Practice has not yet replied.
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Review titled Excellent Patient interaction and service
Rated 5 stars out of 5
by Mike White - Posted on 17 January 2024
Today I spoke with the practise pharmacist about a query I had about my medication and practise procedures. He was incredibly clear and precise about the issues, not only addressing them but also resolving them. The time and patience shown was appreciated and left me feeling that all issues had been addressed and that improvements in service would be addressed. I was left feeling that this was a good practise and a good team. Mike
Visited January 2024
North Wood Group Practice has not yet replied.
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Review titled Brilliant Doctor, Brilliant NHS
Rated 5 stars out of 5
by Delia - Posted on 27 November 2023
Visited the surgery today and I felt listened to and helped, everyone from the receptionist to the Doctor was very welcoming and the atmosphere was very calm. It really makes a difference when you feel heard and helped with kindness
Visited November 2023
North Wood Group Practice has not yet replied.
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Review titled Good care.
Rated 5 stars out of 5
by Anonymous - Posted on 01 February 2023
I visited Crown Dale today since it reopening, I cannot believe how the surgery has changed immensely, polite staff, caring nurse, caring doctor that listened. The receptionist was really polite. I do hope it stays this way.
Visited February 2023
North Wood Group Practice has not yet replied.
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Review titled Good service
Rated 4 stars out of 5
by Anonymous - Posted on 06 February 2023
Good choice of outpatient specialist GP for well being, Equality diversity inclusive and freedom of faith minded and inclusive of all citizens including EU and globally. Nursing and front desk highly professional as is individualistic GP service user centred choices and uphold confidentiality and privacy. Grazie
Visited January 2023
North Wood Group Practice has not yet replied.
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Review titled Good customer service
Rated 5 stars out of 5
by Ms Harmon - Posted on 18 November 2022
I had an issue and spoke to a GP I do not think he fully understood my issue. My mum who was with me spoke with a receptionist who was able to further explain the issue to the doctor as due to what o was experiencing I could not vocalise the urgency for treatment. The receptionist was able to get further investigation work organised. I and my mum are grateful
Visited November 2022
North Wood Group Practice has not yet replied.