Northenden Group Practice
489 Palatine Road, Northenden, Manchester, Greater Manchester, M22 4DHContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Very Supportive
Rated 4 stars out of 5
by Anonymous - Posted on 27 January 2025
As a middle aged man I found it difficult to find the courage to speak to my GP about mental health. However I was treated with sympathy and understanding and provided with what hopefully will be the links to support services I need to get back on track
Visited January 2025
Northenden Group Practice has not yet replied.
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Review titled Good experience
Rated 5 stars out of 5
by Anonymous - Posted on 24 January 2025
Nurse was welcoming, friendly and put me at ease. Was prepared to talk me through the background of the process to ensure I had a full understanding of the purpose of the screening.
Visited January 2025
Northenden Group Practice has not yet replied.
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Review titled Great appointment
Rated 5 stars out of 5
by Kathryn - Posted on 10 January 2025
I recently had 2 appointments at the practice and both occasions, I checked in efficiently, was seen on time and both GPs were great. Considering issues surrounding visits to GP surgeries, I really felt like things were massively improved.
Visited January 2025
Northenden Group Practice has not yet replied.
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Review titled Efficient and effective
Rated 5 stars out of 5
by M. Hadley - Posted on 04 January 2025
I was given time to discuss my symptoms I felt listened to and my concerns acted upon immediately and effectively. Very professional and understanding practitioner.
Visited January 2025
Northenden Group Practice has not yet replied.
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Review titled Great GP Practice
Rated 5 stars out of 5
by Theresa Tsylor - Posted on 22 January 2025
Put a message on the app to doctors and staff member called same day to book telephone appointment with Doctor next day. Doctor called within the timeframe given and dealt with my query in an efficient manner. Al in all a good experience and link sent with information to my phone by text.
Visited January 2025
Review titled Northenden Group Practice
Replied on 30 January 2025
Dear Theresa Thanks you so much for taking the time to provide us with a review of the service. We really appreciate the feedback and are pleased you had a positive experience at the practice. Best Wishes Northenden Group Practice
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Review titled Excellent personal service
Rated 5 stars out of 5
by Tremendous personal service - Posted on 07 January 2025
Wonderful personal service. GP went through a number of medical health checks and advised me of the results throughout. GP was friendly and thoughtful during my visit and also arranged an appointment for another issue I raised. Wonderful all round care,attention and treatment,thank you very much.
Visited January 2025
Northenden Group Practice has not yet replied.
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Review titled Things seem to have improved
Rated 3 stars out of 5
by Anonymous - Posted on 15 January 2025
I've been with ngp for 7 years and my experience has been quite varied. I should say that the healthcare professionals have been wonderful but the booking system has historically been a nightmare and offputting though it seems to have improved now. There was a period of time where it only seemed to be possible to have an appointment on the day you called, provided you called exactly at 8am and managed to get an appointment, which is impossible for anyone who has any sort of daytime commitments. It meant that for a long time, I didn't have any appointments because I missed calling at 8am or couldn't commit that day. Now it seems like they have a triage system and you can book in advance, which is significantly less off putting and I've actually managed to have an appointment this year with very little grief. The staff were also great.
Visited January 2025
Northenden Group Practice has not yet replied.
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Review titled Excellent treatment and attention
Rated 5 stars out of 5
by Excellent treatment/service - Posted on 07 January 2025
The physiotherapist I saw was excellent throughout my appointment,I was made to feel at ease at all times and treated with respect during my examinations. He identified my problem and supplied me with an exercise pack and suggested a support I could purchase in an effort to improve and possibly cure my complaint,he has given me a timescale and peace of mind to contact the surgery again if little or no improvement. All round excellent care,treatment and personal attention,thank you very much.
Visited January 2025
Northenden Group Practice has not yet replied.
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Review titled Good service
Rated 5 stars out of 5
by Anonymous - Posted on 30 January 2025
I was very happy with the service I received. The lady I saw was very thorough, pleasant and professional.
Visited January 2025
Northenden Group Practice has not yet replied.
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Review titled An excellent Practice at a difficult time
Rated 5 stars out of 5
by Anonymous - Posted on 12 January 2025
The medical and support staff are really supportive and helpful. I have had several visits to the surgery due to an ongoing health issue, which has necessitated links between the surgery and the local hospital. The medical staff with whom I have had dealings, both the nurses and the GP's, have been excellent and reassuring. Without fail, the medical professionals have given me a caring, personable and thorough treatment. I have also found the support staff are very helpful and have ensured clarity in their communication. One over-riding approach of the Practice has ensured that my needs were met. This has meant that appointment schedules are not fully accurate, or there can be a short wait to speak with the person on reception. I was happy to sacrifice a short amount of time and receive a caring and helpful response than to feel as if I was on a production line. It is great that such a personal and caring response has been given at a time when they are facing so many pressures.
Visited January 2025
Northenden Group Practice has not yet replied.