Northfield Surgery
The Vermuyden Centre, Fieldside, Thorne, Doncaster, South Yorkshire, DN8 4BQContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Appalling
Rated 1 star out of 5
by Cameron - Posted on 27 April 2024
After waiting over a month for a simple but necessary procedure I am still left waiting. I would advise anyone considering becoming a patient of this surgery to go elsewhere.
Visited March 2024
Northfield Surgery has not yet replied.
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Review titled Caring and professional
Rated 5 stars out of 5
by Adrian - Posted on 28 November 2023
I have been taking my elderly parents there more frequently of late. The experience with doctors, particularly one we see often has been nothing but exceptional. Always got time, extremely caring, thorough and professional. The nurses, despite being already extremely busy have also squeezed in extra appointments to help us (missing their own breaks). Thank you.
Visited November 2023
Northfield Surgery has not yet replied.
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Review titled Hopeless
Rated 1 star out of 5
by John Patrick Jarte - Posted on 11 April 2023
If you have a serious condition, go some where else.!! I rang over 200 times today to make an appointment.!! This practice puts patience’s last. Only takes appointments for that day.! So you go through the “Lottery appointment” again the next day. I’m leaving this dump.
Visited April 2023
Review titled Northfield Surgery
Replied on 11 August 2023
I am sorry to hear you are unable to get through to the surgery. We have a new monitoring process in place which assesses the current wait times for calls to be answered. The current average time (for the last 30 days) being 1 minutes and 7 seconds. We understand it can be difficult to get through on the phones particularly first thing in a morning. There are a number of alternative ways of contacting the practice such as email and online triage, the details for these can be found on our website. I would like to apologies on behalf of the surgery that the telephone lines did not meet your expectation. Kind Regards Natasha White Practice Manager
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Review titled Lack of care or concern
Rated 2 stars out of 5
by Anonymous - Posted on 09 December 2022
My right leg has been painful for a number of weeks but when a slight swelling appeared at the top of my leg I was concerned. I mentioned this to a doctor who was attending to me regarding another matter and he advised me he would check it out. He left the room and never returned. The nurse advised me he had 'forgot'. When I rang to make another appointment the receptionist was unfriendly and informed me the surgery was closed for the day. At that point I gave up and decided to see if I could live with the discomfort!!! If this is a caring institution heaven help us!
Visited November 2022
Northfield Surgery has not yet replied.