Northgate Surgery

Carters Square, Uttoxeter, Staffordshire, ST14 7FN

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Reviews

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1. Review titled Making an appointment is painful

   ★

   Rated 1 star out of 5

   by Anonymous - Posted on 04 July 2023

   Making an appointment is painful and frustrating. Their receptionists act as impenetrable gatekeepers to the actual service provided by this surgery. They force you to ring up at 8am just to ask to speak to your own GP, and the receptionists are generally rude, unhelpful and are usually extremely short with you. The GPs, nurses and pharmacists are very nice though... if you can ever get through to speak to them. Why can't I just book an appointment using some kind of online booking tool at any time of the day, why must it be on the phone at the crack of dawn at 8am, when generally the phone lines are busy and it's hard to get through. Really poor service.

   Visited July 2023

   Report as unsuitable

   Northgate Surgery has not yet replied.

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