Northumberland Health
Grange Road, Widdrington, Morpeth, Northumberland, NE61 5LXContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Amazing practice!!
Rated 5 stars out of 5
by Anonymous - Posted on 22 March 2023
Say to book appointment and I have seen two doctors and one nurse and they have all been amazing and easy to talk to
Visited March 2023
Northumberland Health has not yet replied.
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Review titled Good Pratice
Rated 5 stars out of 5
by Anonymous - Posted on 17 February 2023
Rang for a telephone appointment with Doctor, had a call back within half hour was prescribed something to help me which was ready half hour later, a physio assesment appointment was made for week later where it was suggested I could have a steroid injection to help with pain if I wanted which I was more than happy to try. Two days later I was rang by Doctor offering me an appointment that same day for the injection I was so happy. Great service from Doctors, Reception, Pharmacy, Health Care Nurses who I have had several appontments with for other issues recently. Thank you to all at Widdrington Surgery.
Visited February 2023
Northumberland Health has not yet replied.
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Review titled Very efficient
Rated 5 stars out of 5
by Anonymous - Posted on 05 January 2023
Dr called me back as expected and within 30 minutes I had been assessed diagnosed and treatment plan administered. Great service!
Visited January 2023
Northumberland Health has not yet replied.
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Review titled Great practice
Rated 5 stars out of 5
by Anonymous - Posted on 30 December 2022
Rang at 830 and didn't speak to GP until 12 but by 1230 I had seen the doctor, been prescribed what I needed and felt reassured and went on my way. Thankyou
Visited December 2022
Northumberland Health has not yet replied.
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Review titled Fabulous practice
Rated 5 stars out of 5
by Anonymous - Posted on 24 November 2022
Exceptional care given to my mum from the very start of asking for help The receptionist was caring, considerate and kind and offered me an appointment at the end of the day, which I am so grateful for . The Gp rang me back within the hour and gave prompt treatment which avoided my mum from deteriorating further ! Mum is now improving thanks to these two amazing staff members Thank you so much
Visited November 2022
Northumberland Health has not yet replied.
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Review titled Brr Freezing
Rated 3 stars out of 5
by Irene Hodgson - Posted on 21 November 2022
I was at the surgery this morning for my COVID booster. I couldn't believe how cold it was - both in the waiting area and in the Outreach room. I know that energy prices are rising but I would expect a doctor's surgery to have adequate heating. We live in a small village and most of the patients are elderly. Stop being so penny-pinching.
Visited November 2022
Review titled Northumberland Health
Replied on 22 November 2022
Dear Irene, I am sorry that your visit to us was spoiled by the cold. Unfortunately, our boiler broke-down yesterday, and as a result the heating to the building failed. We take the comfort of our patients and staff seriously and immediately arranged for engineers to attend, to remedy the situation. However, the earliest possible slot was 'next day'. We expect that repairs will be carried out today and heating restored to all areas of the building. Thank you for taking the time to leave your comments, as no doubt others experienced the same discomfort – this gives us the opportunity to explain the situation. I do hope that your next visit to the surgery is considerably warmer. Best wishes, Karl Beattie, Practice Manager
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Review titled Great Practice
Rated 5 stars out of 5
by Anonymous - Posted on 07 November 2022
Filled out a form online, doctor called me back the next morning. Had a 15 minute phone call. He was supportive and helped me with each problem I was facing.
Visited October 2022
Review titled Northumberland Health
Replied on 07 November 2022
Thank you for taking the time to leave this feedback. We always appreciate patient comments. Karl Beattie Practice Manager
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Review titled Excellent care and very flexible
Rated 5 stars out of 5
by Alex - Posted on 10 October 2022
My doctor knew exactly what I was asking for, gave me a comprehensive explanation of the difficulty and prescribed treatment immediately, which I could pick up from the surgery at the same time. I was expecting to have to go to the walk-in clinic to get an immediate response but was delighted that all sorted in the GP surgery. Can’t recommend highly enough.
Visited October 2022
Review titled Northumberland Health
Replied on 07 November 2022
Thank you for your feedback, Alex. We appreciate your taking the time to write a review. Karl Beattie Practice Manager
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Review titled Excellent service
Rated 5 stars out of 5
by Anonymous - Posted on 02 November 2022
Having had telephone appointment was offered face to face one same day. Service was very good, all aspects of my problem were discussed and fully digested. Cannot fault the surgery.
Visited October 2022
Review titled Northumberland Health
Replied on 07 November 2022
Thank you for your kind comments, it is always encouraging to receive feedback like this. Karl Beattie Practice Manager
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Review titled Excellent!
Rated 5 stars out of 5
by Anonymous - Posted on 30 August 2022
I phoned the surgery and spoke to a kind, helpful receptionist, who arranged a GP telephone consultation. The doctor listened carefully and asked to see me. He was excellent. I have a complex medical history so he covered all bases regarding my continuing care. He was thorough, professional and empathetic. I came to the surgery, very concerned about my issue, but I left feeling much better. Thank you!
Visited August 2022
Northumberland Health has not yet replied.