Norwood Medical Centre
99 Abbey Road, Barrow-In-Furness, Cumbria, LA14 5ESContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Outstanding
Rated 5 stars out of 5
by SharonHoyland - Posted on 13 November 2024
Took my grandaughter for an emergency appointment, I really thought I would have to go to A and E instead of GP. Dr on call was reassuring compassionate as he always is Hope this guy never retires! The doctors seen where caring and compassionate and we got the medical problem sorted. Reassuring trusting experience and outstanding care.
Visited November 2024
Review titled Norwood Medical Centre
Replied on 13 November 2024
Dear Sharon, Thank you for your lovely feedback. We will share with the team (and the on call doctor!) and are always grateful to hear positive feedback from our patients. Kind regards, Andrew Deputy Practice Manager
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Review titled Receptionsts are rude and unhelpful
Rated 1 star out of 5
by Anonymous - Posted on 08 November 2024
I moved to this practice not long ago and it’s been downhill since. I went in to pick up a form and they were all stood round talking to one another and completely ignore me till they finished their conversation moaning about a nurse and GP that works there. calling up for an appointment they are just rude and unhelpful! These are literally stereotypical of the memes you get about GP receptionists. Will be moving practices again!
Visited November 2024
Review titled Norwood Medical Centre
Replied on 08 November 2024
Dear Anonymous, We're sorry you have had a bad experience whilst waiting to collect your form. Our reception staff will always try and accommodate patients where possible but unfortunately they are not always able to depending on what appointments are available at the practice. As with most GP surgeries demand is often high for appointments. I would be grateful if you could email dates and times of when you have called the surgery so that we could listen to the calls and use them for our training. Please email norwood.feedback@nhs.net. Kind regards, Andrew Deputy Practice Manager