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Oak Hall

41-43 High Street, New Romney, Kent, TN28 8BW

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Patient ratings and reviews

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Help others by sharing your thoughts and experiences about Oak Hall.


Reviews

Displaying 1 to 10 of 49

  1. Review titled Oakhall now good again

    Rated 5 stars out of 5

    by Paul Fisher - Posted on 15 February 2025

    Oakhall are back to pre covid reception now very polite and do there best to work things out to suit you i visited a new Dr/ Paramedic to the team I found him very easy to chat to and knowledgeable but all the team are on the ball now

    Visited February 2025

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  2. Review titled Thank you Oak Hall

    Rated 5 stars out of 5

    by D.Banks - Posted on 28 March 2025

    I am very grateful for the support I have received from Oak Hall surgery in the last 12 months. The GP reacted very quickly in diagnosing my B12 illness and all staff at Oak Hall surgery have provided a very efficient service with the follow up treatment and appointments. I have found the e-consult system particularly efficient and have experienced very prompt responses from the reception staff. Where appropriate I have been able to receive face to face appointments with nurse practitioners and a GP. All staff have worked in a co-ordinated way and have even called me back when looking in to issues such as prescriptions or arranging further appointments. The GP, Nurse Practitioners, Surgery Pharmacist and Reception staff have been excellent.

    Visited February 2025

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  3. Review titled My experience

    Rated 1 star out of 5

    by Laponder J - Posted on 12 January 2024

    To be told by the doctor that he couldn't advise me. That I have to contact Guy's cardiology myself and that I have to take responsibility for my own health, was not what I expected to hear. Why bother making the phone appointment in the first place? I felt that he wasn't really interested, which was confirmed to me when the phone cut out and he didn't even try and phone back.

    Visited January 2024

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  4. Review titled My experience

    Rated 5 stars out of 5

    by Anonymous - Posted on 19 January 2024

    I felt I was really listened to and treated very professionally and with the utmost respect. I have never had reason to complain about the treatment I get at Oak Hall surgery.

    Visited January 2024

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  5. Review titled My experience

    Rated 5 stars out of 5

    by Faulkner H - Posted on 12 January 2024

    Everyone at Oakhall no matter how busy or how difficult the last few years have been . Have managed to be cheerful and helpful willing to advice and reassure us . Thank you

    Visited January 2024

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  6. Review titled My experience

    Rated 2 stars out of 5

    by Major L - Posted on 24 January 2024

    I was dissapointed that i did not recieve a call from a G.P , i had explained what i required at the time of booking andcwas told the doctor would telephone me. The outcome of the phone conversation was that what i needed could only be done by a dictir

    Visited January 2024

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  7. Review titled My experience

    Rated 5 stars out of 5

    by Tyler J - Posted on 12 January 2024

    The ease of checking in. My consultation with the Nurse/practitioner. Her understanding of my condition and the decisions taken moving forward.

    Visited January 2024

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  8. Review titled My experience

    Rated 4 stars out of 5

    by Smythe G - Posted on 15 January 2024

    Very helpful, waiting times on occasions can be long but once connected dealt with promptly with sound advice. Many thanks.

    Visited January 2024

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  9. Review titled My experience

    Rated 5 stars out of 5

    by Anonymous - Posted on 12 January 2024

    Attended for scheduled appointment with Nurse for treatment and dressing change to my leg. As always an excellent personal service

    Visited January 2024

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  10. Review titled My experience

    Rated 5 stars out of 5

    by Parkes R - Posted on 21 January 2024

    On this visit the receptionist was very polite and helpful.I have not had the pleasure yet of making an appointment to see Doctor .

    Visited January 2024

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