Oak Lodge Medical Centre
234 Burnt Oak Broadway, Edgware, Middlesex, HA8 0APContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Great practice
Rated 5 stars out of 5
by Anonymous - Posted on 07 August 2024
I was called on time . She is very accommodating not felt pressured about all my issues to be settled . She very Knowledgable about my issues and Know my history which I felt assured & comfortable to continue my consultation
Visited August 2024
Review titled Oak Lodge Medical Centre
Replied on 09 August 2024
Dear Patient, Thank you for your fantastic review. We are pleased to hear that you were called on time and felt accommodated during your consultation. It's great to know that the GP made you feel assured and comfortable. Your feedback is greatly appreciated. Best regards, Management Team Oak Lodge Medical Centre
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Review titled Good clinics with good doctors
Rated 4 stars out of 5
by Maha - Posted on 09 August 2024
I had a good experience. My GP treated me very well. She listened me carefully and checked my blood test results and referred me to hospital.
Visited August 2024
Review titled Oak Lodge Medical Centre
Replied on 09 August 2024
Dear Maha, Thank you for your positive review. We are pleased to hear that you had a good experience with our surgery. Your feedback is greatly appreciated and helps us to continue providing quality care. Best regards, Management Team Oak Lodge Medical Centre
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Review titled Great Practice
Rated 5 stars out of 5
by Anonymous - Posted on 08 August 2024
The GP was kind, explained my conditions well and took time to understand what I was saying and spoke very clearly
Visited August 2024
Review titled Oak Lodge Medical Centre
Replied on 09 August 2024
Dear Patient, Thank you for your wonderful review. We are delighted to hear that the GP was kind, took the time to understand your concerns, and explained your conditions clearly. Your feedback is greatly appreciated and encourages us to continue providing excellent care. Best regards, Management Team Oak Lodge Medical Centre
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Review titled Reasonable service
Rated 5 stars out of 5
by Anonymous - Posted on 14 August 2024
Helpful Doctor's, they listen to my problems and treat accordingly. I read that Shingles injection are given at the age of 65 therefore booked an appt. for 13/8/24 but when the Nurse keyed in our details it said I am not entitled to it until the age of 70 which I was disappointed because I have many ailments and I thought I would have been entitled to it.
Visited August 2024
Oak Lodge Medical Centre has not yet replied.
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Review titled Traval clinic
Rated 5 stars out of 5
by Anonymous - Posted on 10 August 2024
The nurse we saw at Traval clinics was very helpful and provided me with all the information that was required.she even out of her way and found extra information and got back to me well pleased with her approach and performance excellent service keep it up
Visited August 2024
Review titled Oak Lodge Medical Centre
Replied on 10 August 2024
Dear Patient, Thank you for your wonderful review and 5-star rating! We are thrilled to hear that you had an excellent experience at our Travel Clinic. Our nurses strive to provide comprehensive and personalised care, and it is heartening to know that you found the service helpful and thorough. Your kind words will be shared with the team, and we will continue to maintain the high standards of care you experienced. Best regards, Management Team Oak Lodge Medical Centre
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Review titled Good experience
Rated 4 stars out of 5
by Nimita - Posted on 06 August 2024
My daughter and I attended for travel jabs. The nurse we saw was extremely professional, kind,caring and very reassuring. Happy with her. Thank you
Visited August 2024
Review titled Oak Lodge Medical Centre
Replied on 09 August 2024
Dear Nimita, Thank you for your positive review. We are glad to hear that you and your daughter had a good experience with the travel vaccination. It's wonderful to know that the nurse was professional, kind, caring, and reassuring. Your feedback is greatly appreciated and helps us to continue providing excellent care. Best regards, Management Team Oak Lodge Medical Centre
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Review titled Supportive practice
Rated 5 stars out of 5
by Anonymous - Posted on 09 August 2024
The GP was very supportive on the phone she took all my details and was able to assess that I need face to face through it was late she left a note for the next day Doctor on duty to contact me with face to face appointment, which I attended and the Doctor review and examine me and gave me some course of medicine and suggested I should ring the practice for follow up review.
Visited August 2024
Review titled Oak Lodge Medical Centre
Replied on 10 August 2024
Dear Patient, Thank you for your 5-star rating and for sharing your positive experience with us. We are pleased to hear that our GP was supportive and thorough during your phone consultation, and that the follow-up face-to-face appointment met your needs. Our team is dedicated to providing timely and effective care, and it is gratifying to know that you felt well taken care of. We appreciate your feedback and look forward to continuing to support your health and well-being. Best regards, Management Team Oak Lodge Medical Centre
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Review titled Good service
Rated 5 stars out of 5
by Anonymous - Posted on 06 August 2024
Requested a test after routine check-up done in 4 days. Good consultation as a result-good service from GP and practice nurse on both occasions. Didn't have to wait long in surgery.
Visited August 2024
Review titled Oak Lodge Medical Centre
Replied on 09 August 2024
Dear Patient, Thank you for your excellent review. We are pleased to hear that you received good service from both the GP and the practice nurse. It's great to know that your test was done promptly and that you didn't have to wait long in the surgery. Your feedback is greatly appreciated and helps us to continue providing efficient and high-quality care. Best regards, Management Team Oak Lodge Medical Centre
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Review titled Great Practice
Rated 5 stars out of 5
by Donna Lawton - Posted on 12 August 2024
The doctor listened to and addressed my concerns. She was very helpful. I was seen on time and I have great confidence in her.
Visited August 2024
Oak Lodge Medical Centre has not yet replied.
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Review titled Not Happy at all
by Cerasela - Posted on 26 July 2024
I don’t understand how in the world some people become doctors when they have no clue at all om what they do,I am suffering for gastritis and helicopter pylori,and the pain on stomach killing me,and this is long time,hospital advice me to get in emergency on endoscopy whille yesterday i have been refused for one( my doctor telling me i only need a blood test) is this for real??i pay tax i pay everything and when is coming for my health i unable to do a test that is been a must??how a blood text can proof me what is wrong on my stomach??when i deal with this problem for to long now??and also i have cronic constipation (the dovtor yester mentioning i have intestines twisted and until now i get no medication at all,I struggle on daily basis like hell with tummy discomfort even if I don’t eat and the stomach pain and doctors refusing my right to have endoscopy,if tomorrow will come out i have ulcer or something more bad on stomach it will be the gp supporting all i will have to go thru??why people get refused to do some test that requires?why do we get refuse??we have rights and we pay enough taxes but when come to our health doctors not even helpful,nurofen and blood test does not solve everything and are people out hear suffering and gp is not even helping,i wish to sute you for refusing people’s right and the test they really need,doctors should save lifes,but some of u become doctors for nothing,i have to suffer in silent the pain all the time for years and one test i am asking(after consulting Barnet Hospital) beeing on bad stage from stomach pain to do endoscopy gp refusing and sent me for blood test when i ask for something alse not blood,i mai have something very serious but the ignorance of gp leads me to suffer because are to comfortable or they don’t know what stomach bacteria leads too,so unhappy with everything,i wish was a bit easier for us patients to get properly treated and not ignored the way we do,i wish someone can take in consideration this feedback because are years i do ask for a test and everything I get was blood test,and now because symptoms get worst and i need one thing again is given me blood test,is is normal i have no appetite at all??is is normal to stay with stomach pain that is killing me?is it normal to jave intestined twisted and be left without no medication or intervention??i am asking?is normal a person to not be able to get out with number 2 for weeks and doctor to mention”is normal” i wish u all to pass thru all this i am passing for years and to get ignored the same way,my disappointment is over mu words and to eb honest I don’t know what to do or what to take anymore as nothing has been given until now ,,
Visited July 2024
Review titled Oak Lodge Medical Centre
Replied on 09 August 2024
Dear Cerasela, We are truly sorry to hear about your experience and the distress you are going through. Your health and well-being are of utmost importance, and it is concerning to hear that you feel your needs are not being adequately addressed. It is important to have a thorough discussion with your GP about your symptoms and concerns. If you feel that your current GP is not addressing your needs, you have the right to request a second opinion or to be referred to a specialist. You can also consider contacting the Patient Advice and Liaison Service (PALS) for further support and guidance. Your feedback is valuable, and we will take it into consideration to improve our services. Please do not hesitate to reach out to us again if you need further assistance. Best regards, Management Team Oak Lodge Medical Centre