Oak Lodge Medical Centre
234 Burnt Oak Broadway, Edgware, Middlesex, HA8 0APContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Great care and attention
Rated 4 stars out of 5
by Anonymous - Posted on 11 June 2024
Our doctor really gave time and clarity to my mother and I with great patience. Very much appreciated :)
Visited June 2024
Review titled Oak Lodge Medical Centre
Replied on 09 August 2024
Dear Patient, Thank you for your positive feedback. We are pleased to hear that your doctor provided you and your mother with the great care. Your kind words mean a lot to us. Best regards, Management Team Oak Lodge Medical Centre
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Review titled Great practice
Rated 5 stars out of 5
by ABDELMOGHIT - Posted on 18 June 2024
My last experience was so good.,the nurse called me she's so professional, she arranged my blood test and an appointment with My GP within 48 hours, I m so greatful for your service. Receptionist so helpful and I also to take this opportunity to thank my GP for his care and attention. I also like to thank Edgware community hospital ( blood test department) for their great and professional service. Kind regards, A.chentouf
Visited June 2024
Review titled Oak Lodge Medical Centre
Replied on 09 August 2024
Dear ABDELMOGHIT, Thank you for your kind review. We are pleased to hear that you had a positive experience with our nurse, GP, and receptionist. We are committed to providing professional and attentive care to all our patients. Kind regards, Management Team Oak Lodge Medical Centre
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Review titled Appointment booking getting much easier
Rated 3 stars out of 5
by Lara - Posted on 08 June 2024
I was very happy to get my appointment straight away. The doctor called me in a short time. The service improved in a past few months. I was planning to change my GP, but i think I will stay.
Visited June 2024
Review titled Oak Lodge Medical Centre
Replied on 09 August 2024
Dear Lara, Thank you for your feedback. We are glad to hear that you found it easier to book an appointment and that you received a prompt call from the doctor. We are continuously working to improve our services, and your decision to stay with us is greatly appreciated. Best regards, Management Team Oak Lodge Medical Centre
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Review titled Great practice
Rated 5 stars out of 5
by Meena rajani - Posted on 26 June 2024
I have in recent times been diagnosed with some serious medical conditions. The doctors have been patient and understanding. It has been a tough few years and to just know I can go to a safe place where the doctors don’t judge. Very impressed with the appointment yesterday. The doctor was able to calm me and their advise was comforting
Visited June 2024
Review titled Oak Lodge Medical Centre
Replied on 09 August 2024
Dear Meena Rajani, Thank you for your heartfelt review. We are pleased to hear that you feel supported and understood by our doctors. Your comfort and trust are very important to us, and we are glad that your recent appointment was a positive experience. Best regards, Management Team Oak Lodge Medical Centre
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Review titled Great practice
Rated 5 stars out of 5
by IAM - Posted on 12 June 2024
I was seen by the doctor on time, I was very pleased the way he examine me. Hello was very reassuring and su pportive and he send me for an X-Ray . I hope the result will be good. My sincere thanks to all the staff at the oak lodge who helped me
Visited June 2024
Review titled Oak Lodge Medical Centre
Replied on 09 August 2024
Dear IAM, Thank you for your kind review. We are glad to hear that you had a positive experience with our doctor and found the examination reassuring and supportive. Your appreciation for our staff means a lot to us. Best regards, Management Team Oak Lodge Medical Centre
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Review titled Excellent service
Rated 5 stars out of 5
by Chris - Posted on 22 June 2024
My Doctor was a warm, understand woman who has helped me enormously through some difficult problems.I have nothing but respect,trust and faith in her
Visited June 2024
Review titled Oak Lodge Medical Centre
Replied on 09 August 2024
Dear Chris, Thank you so much for your kind words and positive feedback. We are delighted to hear that you had such a supportive experience with your doctor. Your trust and respect mean a lot to us, and we are committed to continuing to provide the best care possible. Best regards, Management Team Oak Lodge Medical Centre
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Review titled Great practice
Rated 5 stars out of 5
by Kamal V. - Posted on 07 June 2024
I visited Oak Lodge Medical Centre for my knee , I was seen by my registered GP , she examin my knee and was really helpful and caring. I thank you for your great service and care.
Visited June 2024
Review titled Oak Lodge Medical Centre
Replied on 09 August 2024
Dear Kamal V., Thank you for your kind review. We are delighted to hear that you had a positive experience with your GP and found the care for your knee to be helpful and attentive. Your appreciation for our service means a lot to us. Best regards, Management Team Oak Lodge Medical Centre
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Review titled Easy to book an appointment on line
Rated 5 stars out of 5
by Anonymous - Posted on 12 June 2024
I booked an appointment on the same day via patientaccess and did not need to wait long to be called in. The doctor was very nice and helpful
Visited June 2024
Review titled Oak Lodge Medical Centre
Replied on 09 August 2024
Dear Patient, Thank you for your positive review. We are pleased to hear that you found it easy to book an appointment online and that you had a good experience with our doctor. Your feedback is greatly appreciated. Best regards, Management Team Oak Lodge Medical Centre
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Review titled Extremely Rude and Abrupt Receptionist
Rated 1 star out of 5
by Anonymous - Posted on 13 May 2024
Extremely Rude and Abrupt Receptionist when asking when my prescription would be ready. Disgusting how she speaks to people. Not helpful at all and doesn't even care. 13/05/2024
Visited May 2024
Review titled Oak Lodge Medical Centre
Replied on 18 May 2024
Dear Patient, Thank you for your feedback. We are very sorry about the behaviour you experienced from our receptionist when inquiring about your prescription. This is not the level of service we strive to provide, and we understand your frustration. We take such matters seriously and want to address this issue with the staff member involved. We are committed to ensuring that all patients are treated with respect and care. Please contact us directly at oak.lodge@nhs.net to provide further details or if there is anything else we can assist you with. Best regards, Practice Management
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Review titled Booking an appointment takes forever!
Rated 1 star out of 5
by Anonymous - Posted on 07 June 2024
This surgery has serious issues. It takes forever to get through on the phone to book an appointment. Twice I’ve waited 40 mins & nearly an hr! Online you’re lucky if you can book an appointment. By the time you press confirm. Appointment already taken. This GP’s service is poor!
Visited May 2024
Oak Lodge Medical Centre has not yet replied.