Oak Lodge Medical Centre
234 Burnt Oak Broadway, Edgware, Middlesex, HA8 0APContact details and opening times
Patient ratings and reviews
Leave a review
Help others by sharing your thoughts and experiences about Oak Lodge Medical Centre.
Reviews
-
Review titled Supportive practice
Rated 5 stars out of 5
by Anonymous - Posted on 09 August 2024
The GP was very supportive on the phone she took all my details and was able to assess that I need face to face through it was late she left a note for the next day Doctor on duty to contact me with face to face appointment, which I attended and the Doctor review and examine me and gave me some course of medicine and suggested I should ring the practice for follow up review.
Visited August 2024
Review titled Oak Lodge Medical Centre
Replied on 10 August 2024
Dear Patient, Thank you for your 5-star rating and for sharing your positive experience with us. We are pleased to hear that our GP was supportive and thorough during your phone consultation, and that the follow-up face-to-face appointment met your needs. Our team is dedicated to providing timely and effective care, and it is gratifying to know that you felt well taken care of. We appreciate your feedback and look forward to continuing to support your health and well-being. Best regards, Management Team Oak Lodge Medical Centre
-
Review titled Fantastic Practice
Rated 5 stars out of 5
by Paulina - Posted on 17 August 2024
I recently visited my GP practice for help with a wound, and I couldn't be more satisfied with the care I received. Both the doctor and nurse were exceptional—kind, professional, and thorough. The doctor provided clear guidance on my treatment plan, while the nurse took the time to ensure I was comfortable and understood each step of the process. Their teamwork and genuine concern for my well-being made a huge difference in my recovery. I highly recommend this practice for anyone in need of quality care.
Visited August 2024
Review titled Oak Lodge Medical Centre
Replied on 23 August 2024
Dear Paulina, Thank you for your fantastic review. We are thrilled to hear that you were satisfied with the care you received. It's wonderful to know that both the doctor and nurse were kind, professional, and thorough, and that their teamwork contributed positively to your recovery. Your recommendation means a lot to us, and we are committed to continuing to provide quality care. Best regards, Management Team Oak Lodge Medical Centre
-
Review titled Good service
Rated 5 stars out of 5
by Anonymous - Posted on 06 August 2024
Requested a test after routine check-up done in 4 days. Good consultation as a result-good service from GP and practice nurse on both occasions. Didn't have to wait long in surgery.
Visited August 2024
Review titled Oak Lodge Medical Centre
Replied on 09 August 2024
Dear Patient, Thank you for your excellent review. We are pleased to hear that you received good service from both the GP and the practice nurse. It's great to know that your test was done promptly and that you didn't have to wait long in the surgery. Your feedback is greatly appreciated and helps us to continue providing efficient and high-quality care. Best regards, Management Team Oak Lodge Medical Centre
-
Review titled Great practise
Rated 5 stars out of 5
by Mohamed Elmi - Posted on 30 August 2024
was called on time . She is very accommodating not felt pressured about all my issues to be settled . She very Knowledgable about my issues and Know my history which I felt assured & comfortable to continue my consultation
Visited August 2024
Review titled Oak Lodge Medical Centre
Replied on 19 October 2024
Dear Mohamed Elmi, Thank you for your 5-star rating and for sharing your positive experience with us. We are delighted to hear that you were called on time and felt comfortable during your consultation. Our team strives to provide a supportive and knowledgeable environment for all our patients, and it's wonderful to know that you felt assured and at ease. Your feedback is greatly appreciated and encourages us to continue delivering excellent care. Best regards, Management Team Oak Lodge Medical Centre
-
Review titled Great Practice
Rated 5 stars out of 5
by Donna Lawton - Posted on 12 August 2024
The doctor listened to and addressed my concerns. She was very helpful. I was seen on time and I have great confidence in her.
Visited August 2024
Review titled Oak Lodge Medical Centre
Replied on 23 August 2024
Dear Donna Lawton, Thank you for your wonderful review. We are delighted to hear that the doctor listened to and addressed your concerns, and that you found her to be very helpful. It's great to know that you were seen on time and have confidence in the care provided. Your feedback is greatly appreciated and encourages us to continue delivering excellent service. Best regards, Management Team Oak Lodge Medical Centre
-
Review titled Terrible service provided
Rated 1 star out of 5
by Anonymous - Posted on 24 August 2024
The doctors only follow very very basic procedures no matter the symptoms or conditions, unless you’re dying or you have a type of disease that they can start testing new medicines or new procedures on you they do not care at all. A society needs healthy , mentally and physically community to built a great empire with not providing enough medical care and just keeping people alive you would have a sick and terrible community which would climb on eachother to success . I have went to the gp with a lot of symptoms and moles appearing on my face and having a fit a few days before my arrival and having a virus in my body and a lot more symptoms that have made my life miserable, I am engineer that works in you’re biggest airport in London . all she has recommended me is to rest and go back if my body is getting worst which it has been everyday in the past 2 month . I have no words to say they do not study the patient before arrival or when there properly and they do not want to give any tests or medications unless it’s repeat prescription. Horrible horrible service.
Visited August 2024
Review titled Oak Lodge Medical Centre
Replied on 19 October 2024
Dear Patient, Thank you for sharing your feedback with us. We're sorry to hear about your recent experience and the concerns you've raised. It's important to us that all patients feel heard and receive appropriate care. We encourage you to discuss your concerns directly with us by contacting us via email, so we can address your specific situation and work towards improving your experience. Best regards, Management Team Oak Lodge Medical Centre
-
Review titled Great Practice
Rated 5 stars out of 5
by Anonymous - Posted on 28 August 2024
Booked the appointment online during the Bank Holiday. Went for my appointment and the doctor was very professional. Didn't feel rushed but took time to listen to me and attended to my needs.
Visited August 2024
Review titled Oak Lodge Medical Centre
Replied on 19 October 2024
Dear Patient, Thank you for your 5-star rating and for sharing your positive experience with us. We are thrilled to hear that you were able to book your appointment online and that your visit was met with professionalism. Our doctors strive to provide attentive and patient-centred care, and it's wonderful to know that you felt listened to and well-attended. Your feedback is greatly appreciated and motivates us to continue delivering excellent service. Best regards, Management Team Oak Lodge Medical Centre
-
Review titled Not Happy at all
by Cerasela - Posted on 26 July 2024
I don’t understand how in the world some people become doctors when they have no clue at all om what they do,I am suffering for gastritis and helicopter pylori,and the pain on stomach killing me,and this is long time,hospital advice me to get in emergency on endoscopy whille yesterday i have been refused for one( my doctor telling me i only need a blood test) is this for real??i pay tax i pay everything and when is coming for my health i unable to do a test that is been a must??how a blood text can proof me what is wrong on my stomach??when i deal with this problem for to long now??and also i have cronic constipation (the dovtor yester mentioning i have intestines twisted and until now i get no medication at all,I struggle on daily basis like hell with tummy discomfort even if I don’t eat and the stomach pain and doctors refusing my right to have endoscopy,if tomorrow will come out i have ulcer or something more bad on stomach it will be the gp supporting all i will have to go thru??why people get refused to do some test that requires?why do we get refuse??we have rights and we pay enough taxes but when come to our health doctors not even helpful,nurofen and blood test does not solve everything and are people out hear suffering and gp is not even helping,i wish to sute you for refusing people’s right and the test they really need,doctors should save lifes,but some of u become doctors for nothing,i have to suffer in silent the pain all the time for years and one test i am asking(after consulting Barnet Hospital) beeing on bad stage from stomach pain to do endoscopy gp refusing and sent me for blood test when i ask for something alse not blood,i mai have something very serious but the ignorance of gp leads me to suffer because are to comfortable or they don’t know what stomach bacteria leads too,so unhappy with everything,i wish was a bit easier for us patients to get properly treated and not ignored the way we do,i wish someone can take in consideration this feedback because are years i do ask for a test and everything I get was blood test,and now because symptoms get worst and i need one thing again is given me blood test,is is normal i have no appetite at all??is is normal to stay with stomach pain that is killing me?is it normal to jave intestined twisted and be left without no medication or intervention??i am asking?is normal a person to not be able to get out with number 2 for weeks and doctor to mention”is normal” i wish u all to pass thru all this i am passing for years and to get ignored the same way,my disappointment is over mu words and to eb honest I don’t know what to do or what to take anymore as nothing has been given until now ,,
Visited July 2024
Review titled Oak Lodge Medical Centre
Replied on 09 August 2024
Dear Cerasela, We are truly sorry to hear about your experience and the distress you are going through. Your health and well-being are of utmost importance, and it is concerning to hear that you feel your needs are not being adequately addressed. It is important to have a thorough discussion with your GP about your symptoms and concerns. If you feel that your current GP is not addressing your needs, you have the right to request a second opinion or to be referred to a specialist. You can also consider contacting the Patient Advice and Liaison Service (PALS) for further support and guidance. Your feedback is valuable, and we will take it into consideration to improve our services. Please do not hesitate to reach out to us again if you need further assistance. Best regards, Management Team Oak Lodge Medical Centre
-
Review titled Great practice
Rated 4 stars out of 5
by Anonymous - Posted on 31 July 2024
Excellent service, self checkin service Excellent, lovely welcoming reception staff, less than 5 min wait time .
Visited July 2024
Review titled Oak Lodge Medical Centre
Replied on 09 August 2024
Dear Anonymous, Thank you for your positive review. We are delighted to hear that you found our self-check-in service excellent and our reception staff welcoming. It's also great to know that you experienced a short wait time. Your feedback is greatly appreciated. Best regards, Management Team Oak Lodge Medical Centre
-
Review titled Great Practice
Rated 5 stars out of 5
by Anonymous - Posted on 24 July 2024
The reception is approachable with a smiling and welcoming face. The doctor was kind and I was referred immediately with my concerns for assurance of my health. The practice was neat, clean and organize.
Visited July 2024
Review titled Oak Lodge Medical Centre
Replied on 09 August 2024
Dear Patient, Thank you for your kind review. We are pleased to hear that you found our reception staff approachable and welcoming. It's wonderful to know that the doctor addressed your concerns promptly and that you appreciated the cleanliness and organisation of our practice. Best regards, Management Team Oak Lodge Medical Centre