Oak Tree Health Centre
Tyne Avenue, Didcot, Oxfordshire, OX11 7GDContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Great example of how it works well!!
Rated 5 stars out of 5
by Lizzy Clark - Posted on 07 February 2023
Always polite and compassionate on reception, call back service works really well, and GP’s and other health professionals have always been brilliant.
Visited February 2023
Review titled Oak Tree Health Centre
Replied on 27 March 2023
Dear Lizzy, Thank you so much for taking the time to leave us feedback. Kind Regards Oak Tree health centre
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Review titled Don't answer phone
Rated 2 stars out of 5
by John Freeman - Posted on 20 January 2023
I had problems making a booking online. Tried phoning. Hung on and on. Was informed by the recording that I was no. 1 in the queue for many minutes but, I eventually gave up. Not great service for patients who may be really ill.
Visited January 2023
Review titled Oak Tree Health Centre
Replied on 27 March 2023
Dear John, We are sorry to hear that you have had such a negative experience with our telephone system. We want to learn more about what happened, we would be really grateful and appreciate you taking the time to share more details with us (date/time). Is there anything we could do to improve? https://www.oaktreehc.co.uk/contact-us-form Thank you. Kind Regards Oak Tree health centre
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Review titled Great practice
Rated 5 stars out of 5
by Anonymous - Posted on 19 January 2023
Staff lovely but having nurses in bays (thé New Orchard Suite) is not idéal as it generates à lot of noise, making it difficult to hear what our nurse was saying
Visited January 2023
Review titled Oak Tree Health Centre
Replied on 27 March 2023
Dear patient, Thank you so much for sharing your experience with us. I shared you feedback with our Lead Nurse and our Senior GP Partner. We are taking your feedback on board and we will explore how we could support our HCAs’ space to ensure they can have more private conversations if required. Thank you for sharing your feedback with us and for taking the time to contact us directly. Kind Regards Oak Tree health centre
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Review titled A nice place to go.
Rated 5 stars out of 5
by Julian - Posted on 01 February 2023
Oaktree Practice is very convenient. Plenty of parking. The staff are very good and I feel confident discussing my issues.
Visited January 2023
Review titled Oak Tree Health Centre
Replied on 27 March 2023
Dear Julian, Thank you so much for taking the time to leave us feedback. Kind Regards Oak Tree health centre
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Review titled Great Practice
Rated 5 stars out of 5
by Anonymous - Posted on 01 February 2023
Having been treated at Oak Tree Health Centre for many years I have always found all sections of the practice, to be professional, knowledgeable and willing to go out of their way to give the best advice and help that is available in a friendly and supportive manner.
Visited January 2023
Review titled Oak Tree Health Centre
Replied on 27 March 2023
Dear patient, Thanks so much for sharing your experience with us. Kind Regards Oak Tree health centre