Oakham Medical Practice
Cold Overton Road, Oakham, Rutland, LE15 6NTContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Great service thank you
Rated 5 stars out of 5
by Anonymous - Posted on 14 February 2024
Called the surgery today at 9am, had to wait in the queue but then spoke to a very friendly receptionist who arranged a duty dr to call me back. 20 mins later the duty dr called me and quickly established we needed a face to face consultation for the concerns I had for my baby, he made an appointment for 11:30 that morning at the Rutland memorial hospital with a nurse practitioner. We saw the nurse practitioner who was very kind and informative, we left feeling reassured and very happy with the service we received today. Thank you!
Visited February 2024
Oakham Medical Practice has not yet replied.
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Review titled Really poor
Rated 1 star out of 5
by Robert sims - Posted on 15 February 2024
Long queue. Only one receptionist. Very impersonal to talk over a busy desk. Never get appointments and what really gets me is the front desk don’t care about there work. Really unprofessional practice. Shameful.
Visited February 2024
Oakham Medical Practice has not yet replied.
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Review titled Great service
Rated 5 stars out of 5
by Jennifer - Posted on 14 February 2024
Always pleased with my experience every time. Online booking service is responded to quickly and appointments provided in an appropriate timeframe. The call back service is also very useful. All health professionals I have had experience with have been very helpful, kind and given an excellent quality of care. I have also rarely had to wait very long in waiting rooms. Thank you to everyone at the practice for all your hard work.
Visited February 2024
Oakham Medical Practice has not yet replied.
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Review titled Thank you
Rated 5 stars out of 5
by Anonymous - Posted on 29 February 2024
My son was seen by a nurse practitioner yesterday. He has a medical history that brings us, as his parents, quite a lot of anxiety when he gets poorly. The nurse was incredibly respectful of this and thorough with her examination. She diagnosed a chest infection and is personally following up on this to ensure the treatment prescribed is successful. Thanks for your kindness and diligence.
Visited February 2024
Oakham Medical Practice has not yet replied.
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Review titled Oakham medical practice reception
Rated 2 stars out of 5
by Anonymous - Posted on 27 January 2024
Have had a spot on my upper left arm for quite a long time but seems to have changed its disposition. Wanted someone to look at it to put my mind at ease. Told by reception to go to Corby or ring at 8.30am which I suppose everyone else may be doing? Because I did an on line consultation, they texted to say a GP registrar would ring me in 3 weeks time. Why are they telling everyone to go to Corby? What`s there? What exactly are the GP`s doing? Receptionist said small practice with a lot of patients. Well, do something about it. Recruit more GP`s. Reported to Healthwatch, Rutland as this is the 2nd time I have been told to go to wonderful Corby. No sense of any caring, treated like a number.
Visited January 2024
Oakham Medical Practice has not yet replied.
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Review titled Good service.
Rated 5 stars out of 5
by Dave Johnson - Posted on 23 December 2023
I telephoned at 11.30am, appointment with Doctor Practitioner. Excellent thorough examination, illness identified, prescription written out. Excellent service just before Christmas. The Practitioner was friendly and most importantly had time to do a thorough examination. Thank you very much.
Visited December 2023
Oakham Medical Practice has not yet replied.
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Review titled Messy practice
Rated 2 stars out of 5
by Anonymous - Posted on 23 February 2024
Some doctors and nurses here are amazing and lovely but it is ruined by the others who are condescending and don’t know what they’re doing. I have been an asthmatic for 20 years and have suddenly been denied the ventolin inhaler, I am suffering daily asthma attacks without it and so have been having to borrow and pay others for an inhaler to be able to stay alive. I have not received an explanation why I cannot have the inhaler anymore. I also have been trying to report symptoms to the GP for nearly 2 years but due to how bad my breathing is they only want to focus on that and repeatedly tell me “I don’t care about the other symptoms” or “I’m not discussing that it’s not important”. I feel so put down and unheard that I no longer care about my health and will just let it deteriorate.
Visited December 2023
Oakham Medical Practice has not yet replied.
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Review titled No callback
Rated 1 star out of 5
by Anonymous - Posted on 03 November 2023
Had a telephone appointment booked for today now gone 8pm no call recieved. Not convinced the issue the appointment was for could be dealt with over the phone either despite me being clear why I needed the appointment. Very poor
Visited November 2023
Oakham Medical Practice has not yet replied.
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Review titled GP Registrars
Rated 5 stars out of 5
by Nick Begy - Posted on 01 December 2023
I have had 2 appointments with different GP registrars and they have been fantastic, friendly, understanding and helpful I wish them well in their training
Visited November 2023
Oakham Medical Practice has not yet replied.
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Review titled Great experience.
Rated 5 stars out of 5
by Helen - Posted on 04 October 2023
Now I know the reviews are not great however I managed to book an appointment for the next day for my son. Saw a lovely GP registrar who was friendly and helpful. Yes the reception staff could do with being a bit more friendly but other than that I was pretty impressed, even got seen early.
Visited October 2023
Oakham Medical Practice has not yet replied.