Oakleaf
Oakleaf Medical Practice, 4 Clodeshall Road, Saltley, Birmingham, West Midlands, B8 3SWContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Too many issues
Rated 2 stars out of 5
by Anonymous - Posted on 25 September 2023
This time, offered appointment at school run time despite advising would be difficult. No answer on phone line when sick in traffic. Arrived 15 minutes late. Clock in GP reception shows 7-8mins ahead. Refused 3yr old being seen, asked to try again tomorrow. So many issues, I'm considering moving my entire family to a different surgery.
Visited September 2023
Oakleaf has not yet replied.
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Review titled Worse GP
Rated 1 star out of 5
by Anonymous - Posted on 12 June 2023
No chance of getting an appointment phone calls get at least 1 hour waiting times. My details never got sent to orthopaedic and I've been waiting 4 months for a letter back... can't chase them up because calls take over an hour to be answered. Why doesn't NHS do anything about this place?
Visited April 2023
Review titled Oakleaf
Replied on 18 August 2023
Dear Patient, Thank you for your feedback. We are sorry to hear that you are dissatisfied with the service provided. As you have posted anonymously, we cannot contact you to offer you our help. You may contact the surgery by phone or in person to raise your concerns. A member of the team will be happy to help. Many Thanks Oakleaf Medical Practice
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Review titled Really bad
Rated 1 star out of 5
by Anonymous - Posted on 04 April 2023
Waiting 30 min on call to get appointment when some one answer advised me yo get Medicean from pharmacy This is a joke staff is un professional they don't have manners rude
Visited February 2023
Review titled Oakleaf
Replied on 18 August 2023
Dear Patient, Thank you for your feedback. We are sorry to hear that you are dissatisfied with the service provided. As you have posted anonymously, we cannot contact you to offer you our help. You may contact the surgery by phone or in person to raise your concerns. A member of the team will be happy to help. Many Thanks Oakleaf Medical Practice
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Review titled Try Ring Them
Rated 1 star out of 5
by Anonymous - Posted on 28 September 2022
I have been trying to ring them about covid vax many times .. i have been told that this Centre do the vax and this is the one i got to use , i given phone number as you have to ring for times and appt for vax , after lisening all the rubbish it tells you to press 2 to speak to someone then their phone disconnects you every time .. its not a fault with phone its the way they treat people ..
Visited September 2022
Review titled Oakleaf
Replied on 18 August 2023
Dear Patient, Thank you for your feedback. We are sorry to hear that you are dissatisfied with the service provided. As you have posted anonymously, we cannot contact you to offer you our help. Please contact your GP surgery for further advice/information. Many Thanks Oakleaf Medical Practice