Oakwood Surgery
Church Street, Mansfield Woodhouse, Mansfield, Nottinghamshire, NG19 8BLContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Awful GP, can never be seen
Rated 1 star out of 5
by Anonymous - Posted on 18 April 2023
Getting to see anyone at this GP is nearly impossible! Tried phoning several times every morning consistently for days and days, if you are lucky enough to make it through the "we are too busy to take your call message" you are 20+ in que and all appointments are gone by time you get through. Limited bookings in advance which are like the daily appointments- non existent .
Visited April 2023
Review titled Oakwood Surgery
Replied on 19 April 2023
Dear Patient Thank you for your feedback posted 18.04.23. I am sorry to hear that you are unhappy with the service that your have received from Oakwood Surgery when trying to get through on the phone lines. This is something that we continue to monitor, and we do take all feedback seriously. If you wish to raise your issues in a formal manner, the practice do have a complaints process that they adhere to. Further information of this can be found on our website www.oakwoodsurgery.co.uk. We can then investigate your issues further and respond to your individual complaint. Many Thanks Lorna Quality Service Supervisor Oakwood Surgery