Oakwood Surgery
Sparkhill Primary Care Centre, 856 Stratford Road, Sparkhill, Birmingham, West Midlands, B11 4BWContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Review with Nurse A
Rated 4 stars out of 5
by Salman - Posted on 05 December 2024
I had an asthma review with A. It's not exaggeration to say it was one of, if not the best, experience with any healthcare professional I have ever had. She was very thorough a and explained everything in detail. Talked me through key points to manage my Asthma better and explained the purpose behind each question thoroughly.
Visited December 2024
Review titled Oakwood Surgery
Replied on 06 December 2024
Dear Salman - Thank you for your positive feedback which I will share with Nurse A, the GP Partners and the rest of the team here at Oakwood Surgery. Your positive review is very much appreciated.
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Review titled Great doctor
Rated 5 stars out of 5
by Geraldine leonard - Posted on 08 November 2024
The lady Dr I seen today was fantastic, she was so thorough, kind and very informative, very grateful for such a good experience today. The receptionist wearing the black and white dog tooth blouse was also an excellent help to me.
Visited November 2024
Review titled Oakwood Surgery
Replied on 11 November 2024
Dear Geraldine - Thank you you for your lovely review. I will pass on your comments to the doctor and receptionist. I will also share with the GP Partners and the rest of the team here at Oakwood Surgery. Your positive review is very much appreciated.
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Review titled Great practice'
Rated 5 stars out of 5
by Alesha - Posted on 27 November 2024
great experience with anp azam dealt with my queries efficiently and with great care. felt very comfortable and at ease would recommend services to my family and friends.
Visited November 2024
Review titled Oakwood Surgery
Replied on 28 November 2024
Dear Alesha - Thank you for your positive feedback which I will share with our ANP and the rest of the team here at Oakwood Surgery. Your positive review is very much appreciated.
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Review titled Demanding Circumstance
Rated 5 stars out of 5
by Mohzam Ali - Posted on 18 October 2024
I have given the title 'Demanding Circumstance' simply because there was a demand that required the operations manager and reception staff to go out their way for my request. This isn't the first they have done this! I am really grateful and really appreciate the efforts made at the practice. This is a really great practice runn by amazing members of staff especially the operations Manager. I couldn't praise them enough helping me through some problems in such short notice. Not to mention the new secretary, under the supervision of the operations manager. To get to me paperwork that would normally take upto 30days in any circumstance in a few working days is astounding. Words can't really describe the promptness and support that has been provided to me at times of need. We understand everyone has hiccups in any setting but we have to also give credit where it's due. I am happy with the service they have provided on multiple occasions and I hope the standard is kept the same always. Many thanks Your Patient
Visited October 2024
Review titled Oakwood Surgery
Replied on 24 October 2024
Dear Mohzam - Thank you for your positive feedback which I will share with the Office Manager (Operations Manager) and the new secretary. I will also share with the rest of the team here at Oakwood Surgery at our next practice meeting. Your positive review is very much appreciated.
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Review titled Smear test
Rated 3 stars out of 5
by Parvinder kaur - Posted on 15 October 2024
I had a really pleasant experience, in the past I’ve felt so much discomfort however this time, the nurse was so pleasant and put me at ease and I didn’t feel any sort of pain.
Visited October 2024
Review titled Oakwood Surgery
Replied on 15 October 2024
Dear Parvinder - Thank you for your positive feedback which I will share with Nurse, the GP Partners and the rest of the team here at Oakwood Surgery. Your positive review is very much appreciated.
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Review titled Brilliant practice
Rated 5 stars out of 5
by Razia Afridi - Posted on 15 October 2024
I had an appointment with the nurse today. She was an extremely pleasant lady. She explained everything in details and checked everything thoroughly. I was amazed to see how much cared she took of me and offered me a flu vaccination as well. It was really helpful in the true sense of the word because being a working woman,it is really difficult for me to book appointments for every single thing. On the whole I am really impressed with the professional experience and abilities of the nurse and I would try to book my appointments with her on requests.
Visited October 2024
Review titled Oakwood Surgery
Replied on 17 October 2024
Dear Razia - Thank you for your positive feedback which I will share with Nurse, the GP Partners and the rest of the team here at Oakwood Surgery. Your positive review is very much appreciated.
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Review titled Good practice
Rated 5 stars out of 5
by Aziz UL Hassan - Posted on 31 October 2024
I had a wonderful meeting with a Nursa She explaind herself with lot of care and examples .wonderful practice highly recommend
Visited October 2024
Review titled Oakwood Surgery
Replied on 01 November 2024
Dear Aziz UL Hassan - Thank you for your positive feedback which I will share with Nurse, the GP Partners and the rest of the team here at Oakwood Surgery. Your positive review is very much appreciated.
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Review titled Extremely professionql
Rated 4 stars out of 5
by John O Brien - Posted on 05 October 2024
I have recently been under the care of the nurse. She has been very professional and treated me regularly the last few weeks. I am very happy with the outcome.
Visited September 2024
Review titled Oakwood Surgery
Replied on 07 October 2024
Dear John - Thank you for your positive feedback which I will share with Nurse, the GP Partners and the rest of the team here at Oakwood Surgery. Your positive review is very much appreciated.
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Review titled Amazing nurse
Rated 5 stars out of 5
by Sakina - Posted on 22 August 2024
We visited with my mother today for a asthma review. Nurse Anousha was amazing at carefully explaining to mum how to use the inhaler and was very patient with mum and explained to her very well. Mum came away very happy with experience. Thankyou to nurse Anousha
Visited August 2024
Review titled Oakwood Surgery
Replied on 22 August 2024
Dear Sakina - Thank you for your positive feedback which I will share with Nurse Anusha, the GP Partners and the rest of the team here at Oakwood Surgery. Your positive review is very much appreciated.
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Review titled Great Service
Rated 5 stars out of 5
by Shahzad - Posted on 28 August 2024
I went into the surgery last week . After waiting in the queue in a busy surgery. I was served by the Receptionist she was very pleasant and served my query with a smile. She was very professional and gave me the time I needed despite a queue behind me. Thanks you were 5 star 🌟
Visited August 2024
Review titled Oakwood Surgery
Replied on 28 August 2024
Dear Shahzad - Thank you for your positive feedback which I will share with reception team, the GP Partners and the rest of the team here at Oakwood Surgery. Your positive review is very much appreciated.