Oakwood Surgery
Gledhow Rise, Leeds, LS8 4AAContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Unable to get an appointment
Rated 1 star out of 5
by Anonymous - Posted on 23 June 2024
I have been trying to get a GP appointment for over one week. When calling the reception, I am placed in a queue for circa 20 mins. When I do get through I am unable to get an appointment and have to keep trying this process daily. I am yet to be successful. Since the merger this has gone from a 5 star surgery with excellent customer service and care to non existent.
Visited June 2024
Oakwood Surgery has not yet replied.
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Review titled They don't appear to answer phone
Rated 1 star out of 5
by Anonymous - Posted on 31 May 2024
I have rung on different days multiple times and you are left in a call waiting queue for approximately an hour each time. At the end of waiting the phone just rings and no one picks up. The Patches App they use says every day I tried it has reached capacity and you need to ring the surgery. Unfortunately, this NHS surgery no longer functioning since joined Diamond Medical Group
Visited May 2024
Oakwood Surgery has not yet replied.