OKEHAMPTON MEDICAL CENTRE
East Street, Okehampton, Devon, EX20 1AYContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Disgraceful telephone call
by Alan Farmery - Posted on 17 January 2025
The person who answered the call hung up on me when I pressed for a time that the triage doctor would call me back she said she doesn’t know when and I said it’s a life threatening issue yet she wouldn’t pass me onto a higher person she just hung up , so time is of the Essence due to a suspect pulmonary embolism however the caller still felt it wasn’t important wnough to give me an approx time the triage doctor would call - this is half the issue with NHS they have soulless people on the phone acting as gatekeepers and then going home for dinner without a care in the world for the people they serve
Visited January 2025
OKEHAMPTON MEDICAL CENTRE has not yet replied.
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Review titled Very pleasant appointment
Rated 5 stars out of 5
by Jill Goldston - Posted on 04 December 2024
My appointment with the asthma nurse was very informative and I was given lots of good advice. I was made to feel very welcome and had plenty of time to explain my situation. I came away very satisfied and hopefully with a solution to my problem. Thank you.
Visited December 2024
Review titled OKEHAMPTON MEDICAL CENTRE
Replied on 05 December 2024
Thank you so much for your positive feedback. We really appreciate you taking the time to leave a review. We will pass on your comments to the nurse involved.
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Review titled Efficient practice
Rated 5 stars out of 5
by Anonymous - Posted on 07 August 2024
I recently had a physio assessment of a hip joint problem. The examination was thorough and the diagnosis questioning carried out efficiently.
Visited August 2024
Review titled OKEHAMPTON MEDICAL CENTRE
Replied on 08 August 2024
Thank you so much. We appreciate you taking the time to leave a positive review and rating. Miss Kiran Bakhshi, Management Partner, Okehampton Medical Centre
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Review titled Caring helpful Staff
Rated 5 stars out of 5
by Jacqueline Lewis - Posted on 24 April 2024
Went to see my Gp today. He was very empathetic .listened and advised .Left feeling that things would be sorted.Thank you
Visited April 2024
Review titled OKEHAMPTON MEDICAL CENTRE
Replied on 26 April 2024
Thank you so much for your positive feedback. It really does mean a lot to us when patients tell us when we get things right, and there is a lot to learn and share from your positive comments. Kind regards Miss Kiran Bakhshi, Management Partner.
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Review titled Unfortunately a very bad experience.
Rated 1 star out of 5
by Anonymous - Posted on 12 November 2024
Had a bacterial infection of my tonsils in march, have visited this GP on multiple occasions without a simple diagnosis, no medication prescribed and sent for completely unnecessary cancer checks at two different hospitals, it was a complete waste of NHS resources when it's was blatantly obvious what was wrong. It's now November and I still have pain and discomfort in my tonsils... The last doctor I saw just did not want to know. I am absolutely sick and tired of the practice and am looking to move to another one asap as they just didn't listen to my concerns and the pain and discomfort I had and still have. I have lost all faith in this GP.
Visited March 2024
Review titled OKEHAMPTON MEDICAL CENTRE
Replied on 13 November 2024
I am sorry to read of your experience with the practice. Please do contact me directly so that I can investigate what has happened. I would like the opportunity to work with you to understand and improve the situation if possible, and to rebuild your trust in our GPs. Miss Kiran Bakhshi, Management Partner, kiran.bakhshi@nhs.net
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Review titled medication delay.
Rated 5 stars out of 5
by RICHARD BURT - Posted on 26 February 2024
A medication item was not signed off by Dr for me to collect at Boots Oke,reason not known.After one vist to med centre and three to Boots and 3 days over due I was able to collect.The medication is required for me to take each night.
Visited February 2024
Review titled OKEHAMPTON MEDICAL CENTRE
Replied on 26 April 2024
Apologies for the delay in responding to your feedback on this website. We did contact you directly and were able to respond to your concerns directly at the time. Thank you for taking the time to leave us feedback and for a five star review despite the problems you faced obtaining your medication. Kind regards, Miss Kiran Bakhshi, Management Partner