OLD COULSDON MEDICAL PRACTICE
2A Court Avenue, Coulsdon, Surrey, CR5 1HFContact details and opening times
Patient ratings and reviews
Leave a review
Help others by sharing your thoughts and experiences about OLD COULSDON MEDICAL PRACTICE.
Reviews
-
Review titled Excellent Service over many years
Rated 5 stars out of 5
by David Rowsby - Posted on 30 August 2023
Recently left Coulsdon and therefore about to register elsewhere and leave Old Coulsdon Medical Practice. Had great service for 30 years for me and my family. Didn't want to leave without saying a big thank you to all at the practice - a very well run and responsive practice with great staff. Thanks
Visited April 2023
Review titled OLD COULSDON MEDICAL PRACTICE
Replied on 31 August 2023
Dear Mr Rowsby, Thank you so much for your great review. We are very pleased that over the 30 years of being registered with our practice you and your family found the service we provide great. The practice strives to provide the best care possible for its patients, and we will continue to improve the services for the patients at the practice. Mrs S Ryan Practice Support Manager
-
Review titled Fair practice
Rated 4 stars out of 5
by Anonymous - Posted on 07 February 2023
Phoned , only 2 in queue then asked to press button 3 .then more music and then it was cut off .so tried again but same thing happen now waiting for ring back which is more expense not happy.
Visited February 2023
Review titled OLD COULSDON MEDICAL PRACTICE
Replied on 13 February 2023
Dear Anonymous, I am sorry to hear your experience from our practice has fallen short on this occasion. If you would like to attend the surgery and ask the receptionist to speak to me regarding this matter, I would be more than happy to discuss this further with you. Mrs Ryan Practice Support Manager
-
Review titled Good practice
Rated 4 stars out of 5
by Anonymous - Posted on 13 February 2023
My dentist asked me to get a diagnoìsis from my doctor regarding my vertigo to be sent to them by email. The receptionist was most unhelpful. Seemed to think it was not necessary.
Visited February 2023
Review titled OLD COULSDON MEDICAL PRACTICE
Replied on 26 April 2023
Dear Anonymous, I am sorry that your experience with our receptionist was not good. If you would like to attend the surgery and ask reception to speak to me regarding this matter I would be more than happy to discuss this further with you. Mrs Ryan Practice Support Manager