OLD COULSDON MEDICAL PRACTICE
2A Court Avenue, Coulsdon, Surrey, CR5 1HFContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Excellent Care
Rated 5 stars out of 5
by Anonymous - Posted on 08 August 2022
As always, I had an excellent experience at old coulsdon medical practice. I didn’t see my usual doctor as I had booked an emergency appointment for my daughter through the app. The doctor was empathetic, kind and listened to me. The appointment was running on time and I did not feel rushed. Everything was explained to me and I understood the next steps. They checked I understood how to give the medicine and allowed me to ask questions. My daughter and I felt very well looked after and supported. Thank you!
Visited August 2022
Review titled OLD COULSDON MEDICAL PRACTICE
Replied on 17 October 2022
Dear Patient, We thank you for your positive review and we are sorry that you were unable to see your usual GP, but we are very glad that you had a good experience with the GP you saw. We will continue to strive and improve our services for the patients at the practice. Mrs Ryan Practice Support Manager
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Review titled Herogram for the Receptionists…
Rated 5 stars out of 5
by Patricia - Posted on 17 August 2022
This surgery not only answers its phone but sees its patients in person (rare these days, sadly). All its doctors are both caring and professional: efficiently diagnosing, prescribing and referring to specialists. But my thanks today go to the Reception team. I arrived at my cruise embarkation site last week without crucial proof of my covid booster! They sourced the vital paperwork and emailed it to me within minutes, permitting me to have a holiday. Thank you; thank you.
Visited August 2022
Review titled OLD COULSDON MEDICAL PRACTICE
Replied on 17 October 2022
Dear Patricia, Thank you for this wonderful review. We will make sure that this is passed onto the reception team. We are happy that we could help and that you were able to go on holiday. Mrs Ryan Practice Support Manager