Old Fire Station Surgery
68A Portsmouth Road, Weston, Southampton, Hampshire, SO19 9ANContact details and opening times
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Reviews
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Review titled Great practice
Rated 5 stars out of 5
by Anonymous - Posted on 03 August 2023
I have always found polite and helpful receptionists/practice team when I have contacted on the phone or face to face. My Doctor, in particular, has been efficient, extremely helpful and thorough with my particular health concerns. I was at a surgery previously who disregarded my condition because I was “too young” to have it. The GPs I have interacted with at Old Fire Station have completed investigations and referrals to help me get it under control. I have never struggled to get an appointment and find the Econsult a fantastic tool for any requirements myself or my Daughter have. Given the struggles Practices and the NHS face at the moment I am grateful to be registered at this surgery.
Visited August 2023
Old Fire Station Surgery has not yet replied.
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Review titled Quick response, even when under staffed
Rated 5 stars out of 5
by Flo - Posted on 06 April 2023
Initially was in a queue for 30mins, however once I got through, I explained what I was concerned about regarding my 9mth old. I was advised to fill out the self service form online. I completed the form, and within 4mins I received a phone call from a nurse who assigned me an appointment 40mins later. Saw the doctor and things were sorted writhing 10mins of being at the surgery.
Visited April 2023
Review titled Old Fire Station Surgery
Replied on 15 July 2024
Dear Flo, Thank you for your review, we do try our best to keep the call queues low, We are glad we were able to assist you and that you had a positive experience. Thank you again for your review Kind Regards Victoria Management Support Assistant