Orchard Medical Centre
MacDonald Walk, Kingswood, Bristol, BS15 8NJContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Excellent service at the practice.
Rated 5 stars out of 5
by Mark Adams - Posted on 24 November 2022
I rang the Surgery in the morning as I was suffering from a bad chest infection. They gave me an appointment for later that morning, when I had a thorough check up and was prescribed an antibiotic.
Visited October 2022
Review titled Orchard Medical Centre
Replied on 25 November 2022
Hi Mark, Many thanks for taking the time to provide a review for the practice. It means such a lot to the team to receive positive feedback, especially when General Practice is seen in such a negative light of late. We have all worked so hard to provide the very best service for our patient population and will continue to do so. Many thanks again. Debbie - Business Manager
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Review titled Flu Jab.
Rated 5 stars out of 5
by Brian Nash - Posted on 01 October 2022
Everything about the organisation of the flu jab was excellent. I got my link via phone,booked a convenient time and turned up! The jab itself was over in a second and administered very professionally,as always. In general,my engagements with Orchard Medical Centre,via phone,website or in person are always professional, helpful and very satisfactory indeed. Five stars!
Visited October 2022
Review titled Orchard Medical Centre
Replied on 03 October 2022
Dear Mr Nash Thank you so much for taking the time to comment on the organisation of our Flu clinic this year. We have used a new system called Accubook for flu appointments this year, which has made it easier for everyone. We always have the backup of calling the surgery as we want to be inclusive and It systems don't suit everyone. I'm so pleased you've had such a positive experience. I shared your comment to the team today at our daily Huddle and it was very much appreciated, with so much negative press for Primary Care. We are always grateful for patient feedback. Many thanks Debbie - Business Manager