Orchard Medical Practice
Stockwell Gate, Mansfield, Nottinghamshire, NG18 5GGContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Disappointed patient
Rated 4 stars out of 5
by Anonymous - Posted on 14 November 2022
I was told I have high blood pressure when I went to a cataract appointment but I can t get an appointment.I ve been ringing every morning for 2 weeks .I ve rung at 8 02 only to be told ,no appointments left ,how can this be,it s years since I ve had to go to see a doctor and it used to be so good ,so how do I get one ,it says not urgent but I do need to see someone.I ve ordered my own blood pressure monitor as advised.I see you re setting new patients on even though a lovely receptionist told me you are overwhelmed and can t cope.
Visited November 2022
Review titled Orchard Medical Practice
Replied on 14 November 2022
Dear Patient, Thank you for your feedback, we are sorry you feel disappointed by our service when you have been trying to obtain an appointment over the last couple of weeks. Unfortunately, we have been short of appointments due to clinical staff sickness and the overwhelming demand for NHS services currently. You could either try messaging us through the 'Contact us' page which is in red on the front page via our website www.orchard-medical.co.uk or if you would like to speak to our Practice Manager, Rebecca Tate, on 01623 400100 we can try to help. We sincerely apologise for your inconvenience. Rebecca Tate, Practice Manager