Orchard Surgery
Lower Tanbridge Way, Horsham, West Sussex, RH12 1PJContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Cancelled Prescriptions
Rated 2 stars out of 5
by Michael Dunn - Posted on 29 July 2023
Cancelled mtly prescription with Bots just like that or the doctors didn't do there job properly. The 2 prescriptions are Amitriptyline and Citalopram that I have been taking for years, not the tablets to just cancel. When I contacted the surgery oi was told it was boots fault but when I went to boots I was told its happened to several patience from this practice and the same doctor. Sort yourselves out and start doing what your suppose to do please.
Visited July 2023
Review titled Orchard Surgery
Replied on 03 August 2023
Dear Mr Dunn Thankyou for taking time to post on the NHS Choices Website. Unfortunately, despite extensive investigations, I cannot trace that we have your registration at Orchard Surgery Horsham. Please, therefore, can you review your posting and, if necessary, contact me to provide more information that I can use to try and trace your registration. Alternatively, if you are registered elsewhere you might like to amend this posting or redirect it to the correct surgery. Please feel free to contact me on 01403 246861 if you wish to discuss this further. Regards Clive Farrington Practice Manager Orchard Surgery
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Review titled Brilliant Staff
Rated 5 stars out of 5
by Anonymous - Posted on 23 December 2022
Wonderful staff, both on the front desk and in the treatment rooms. My daughter had to register as a temporary patient (she's away at college) and the Practice registered her within a day and provided appointments to see the Doctor within the week. Really, really impressed. Thanks.
Visited December 2022
Review titled Orchard Surgery
Replied on 28 December 2022
Dear Patient, Many thanks for taking the time to post on the NHS Choices Website - your comments are greatly appreciated and I am glad that we were able to meet your expectations and provide a high level of care to you and your daughter. I will ensure that your comments are passed onto the whole surgery team and thanks once again for your positive feedback . Best wishes for a very Happy New Year. Clive Farrington Practice Manager