Osmaston Surgery
212 Osmaston Road, Derby, Derbyshire, DE23 8JXContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Prescription
Rated 2 stars out of 5
by Anonymous - Posted on 20 June 2024
Terrible service , I only needed an urgent pack of pill 3 weeks later when it still hadn’t been sent to the chemist after 2 phone calls and the reception team telling me it would be there in 2 days time , I was told to order online from the sexual health clinic , like I was some careless teenager not a 50yr old who only takes it because she gets chronic migraine!!
Visited June 2024
Osmaston Surgery has not yet replied.
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Review titled Great doctor
Rated 5 stars out of 5
by Anonymous - Posted on 29 May 2024
Took a long time to get through & 40 minutes on hold , receptionist very polite when I got through & the doctor I saw was amazing. Thank you
Visited May 2024
Osmaston Surgery has not yet replied.
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Review titled Waste Of Space
Rated 1 star out of 5
by Heather - Posted on 29 February 2024
I have been trying to sort out a minor issue with a sick note for a week now, a simple clerical error however causing me issues as I need the note to be paid. After being on hold for 40 minutes I was told to call back at 8am and book an appointment. They want me to waste an appointment someone else needs for a clerical error to be fixed. No wonder nobody can get an appointment
Visited February 2024
Osmaston Surgery has not yet replied.
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Review titled Are you still seeing patients
Rated 1 star out of 5
by Anonymous - Posted on 07 February 2024
I have been trying to get an appointment since September and not getting through no matter what time of the day!!! I have resorted to on line bookings but I keep there is no appointments. What am I supposed to do? Please let me know if your practice is still open especially now that you no longer have a walk in policy. Shall we die in silence. Please respond
Visited September 2023
Osmaston Surgery has not yet replied.
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Review titled request to close or change the reception desk
Rated 1 star out of 5
by Jakub - Posted on 09 October 2023
they should close this place...i've been there since they restored it. I never got help from a doctor, only google assistant. no tests or referrals to specialists...
Visited September 2023
Osmaston Surgery has not yet replied.
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Review titled Disgraceful
Rated 1 star out of 5
by Anonymous - Posted on 13 June 2023
I have been ringing the practise for the past 5 days at 08:00 on the dot and everytine I get the same answer! “Try again tomorrow at 8, all the appointments are taken up”. The receptionist are rude and have no sympathy, they do not even try to understand how much of a struggle it is to see a doctor. I had one receptionist hang up on me! They also say to come in and make an appointment, people are sick hence why they are calling and they need to come to the practise to make a appointment?! That is ridiculous! I also got told there are only 2 doctors in and once again it feels like the patients have to suffer because they do not have enough doctors. A waste of time!
Visited June 2023
Osmaston Surgery has not yet replied.