Outwood Park Medical Centre
Potovens Lane, Outwood, Wakefield, West Yorkshire, WF1 2PEContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Careless
by Jason Brown - Posted on 21 June 2024
I've been diagnosed with adhd since November, since that time I've been trying to get this medical centre to send my medical records to my chosen private company. 4 emails have been sent which they said they haven't received,they refused to accept emails from the company or check spam files so they requested a letter, the letter got sent they said they hadn't received it twice so I was forced to send an email begging for them to check again for the letter and sure enough they found it on the same day but they ignored the letter as it was a request they hadn't received before? Its now June 21st and they've sent the wrong information meaning I will have to wait another month or two at least to get medicated.
Visited November 2023
Review titled Outwood Park Medical Centre
Replied on 05 July 2024
Dear Mr Brown thank you for your comments and I am sorry to hear we did not meet your expectations. I am aware you have spoken with one of our secretaries and understand matters have now been rectified to your satisfaction but please make contact should you remain dissatisfied. I am sorry we didn't get things right the first time. James Day Practice Manager
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Review titled Incredible practice
Rated 5 stars out of 5
by Elaine Charles - Posted on 18 July 2023
I cannot thank this surgery enough for the care it has given to me, my daughter and my Father. We have only been with them a year and in that time they have given us ten times the care we had at our previous surgery. Right from the reception staff to the pharmacist team to the doctors themselves, I cannot fault one of them.
Visited June 2023
Review titled Outwood Park Medical Centre
Replied on 19 July 2023
Dear Ms Charles thank you very much for taking the time to give us feedback of your experience of using our surgery. We work hard as a team to try and provide a good service and one which we would wish to receive ourselves. Your comments have been shared with the whole team who I know will feel boosted by your kind comments. Thank you once again, it is much appreciated. James Day Practice Manager