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Overton Park Surgery

Overton Park Road, Cheltenham, Gloucestershire, GL50 3BP

Contact details and opening times

Patient ratings and reviews

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Reviews

Displaying 1 to 3 of 3

  1. Review titled Exemplary Care

    Rated 5 stars out of 5

    by N Hayward - Posted on 22 August 2024

    I have a few health issues that overlap each other, but every time I have had to speak with a GP at Overton Park I have found them to be very attentive, they listen and understand my issues and work to resolve, there is always a plan and the follow up has been great, today was no exception, a thorough exam, an X-ray and review appointment made with the hope to start treatment.

    Visited August 2024

    Report as unsuitable

    Overton Park Surgery has not yet replied.

  2. Review titled Appointment

    Rated 2 stars out of 5

    by Anonymous - Posted on 17 June 2024

    I was very surprised when I rang to make an appointment to be told that there were none. I asked how far in advance that was as on the online booking there are none before the end of July. I was told you have to log on at either 8.30 am or 2 pm to get an appointment in the next five days. Difficult if you’re at work.

    Visited June 2024

    Report as unsuitable

    Review titled Overton Park Surgery

    Replied on 18 June 2024

    Thank you for your feedback - if you haven't already, please do contact the reception manager so that we can look into the issues you describe in some more detail. Thank you.

    Report as unsuitable

  3. Review titled Dreadful practice, impossible to see a GP

    Rated 1 star out of 5

    by Anonymous - Posted on 30 May 2024

    The receptionists at Overton Park fit the stereotype perfectly, their aim is to make your life as difficult as possible and to ensure you never see a doctor. I had my appointment cancelled with 1 hours notice, had to call them to be told that the next appointment is over a month away.

    Visited March 2024

    Report as unsuitable

    Review titled Overton Park Surgery

    Replied on 03 June 2024

    We are very sorry to hear about your experience at the practice. We would be grateful if you could please see the practice's complaints procedure at the following link so that we can investigate the matter you have raised: https://overtonparksurgery.com/surgery-information/feedback-and-complaints/

    Report as unsuitable

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