Pak Health Centre
38 Alum Rock Road, Birmingham, B8 1JAContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Appointment
Rated 4 stars out of 5
by Anonymous - Posted on 18 October 2024
Unlike the usual doctors who are typically attentive and empathetic, my appointment today was disappointing. The doctor in room 5 was very dismissive of my complaints and seemed too eager to get rid of me without listening. I hope i don’t have to see him again.
Visited October 2024
Pak Health Centre has not yet replied.
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Review titled Great Receptionist
Rated 4 stars out of 5
by Amina - Posted on 01 October 2024
The reception was very nice, helpful, spoke in lovely calm tone, went extra mile. Called to notify me for an earlier cancellation appointment availability. In hard times when everything seems so helpless something like that makes you happy. Thank you.
Visited October 2024
Review titled Pak Health Centre
Replied on 02 October 2024
Dear Ms Amina Thank you for taking the time to give us your feedback. We value your opinion and are pleased to know that you have had a positive experience. We strive to continue to improve patient experience and we'll share your experience in the practice meeting. Thanks once again, Kind Regards, Practice Manager.
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Review titled Reception
Rated 3 stars out of 5
by Anonymous - Posted on 08 October 2024
One of new receptionist was absolutely a gem! Super helpful and patient and really kind to both me and my sister. As well as that, she booked our appointments with the doctor immediately! Thank you for your service sweetie!
Visited October 2024
Review titled Pak Health Centre
Replied on 08 October 2024
Dear Patient Thank you for taking the time to give us your feedback. We value your opinion and are pleased to know that you have had a positive experience. We strive to continue to improve patient experience and we'll share your experience in the practice meeting. Thanks once again, Kind Regards, Practice Manager
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Review titled Great Holistic health & Preventive service
Rated 5 stars out of 5
by Shahzad Qadeer - Posted on 19 September 2024
I went today for blood & pre-diabetic tests. The surgery is exceptional and looks after my whole health in a very holistic and preventative way. I'm continously asked to come in and have all my health checks done to identify health issues now and for the future. Reception staff are excellent especially S.e.e.m.a who is outstanding and am asset for the surgery. Professional, compassionate & quick service! Best GP practice in Birmingham - and I'm grateful to be registered with them now for 20+ years. Thank you team.
Visited September 2024
Review titled Pak Health Centre
Replied on 19 September 2024
Dear Mr Qadeer Thank you for taking the time to give us your feedback. We value your opinion and are pleased to know that you have had a positive experience. We strive to continue to improve patient experience and we'll share your experience in the practice meeting. Thanks once again, Kind Regards, Practice Manager
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Review titled Good practice
Rated 5 stars out of 5
by Naa - Posted on 06 August 2024
Called up for an appointment quite late morning. Staff at reception (lady) was very helpful asked some questions and managed to get me an appointment within 2hrs of calling. Always a very helpful lady
Visited August 2024
Review titled Pak Health Centre
Replied on 07 August 2024
Dear patient Thank you for taking the time to give us your feedback. We value your opinion and are pleased to know that you have had a positive experience. We strive to continue to improve patient experience and we'll share your experience in the practice meeting. Thanks once again, Kind Regards, Practice Manager
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Review titled Great practice
Rated 5 stars out of 5
by Anonymous - Posted on 13 August 2024
Very helpful and kind understanding patient needs and putting them first. The service was on good communication and the receptionist was very polite and friendly, made us feel comfortable and put our importance.
Visited August 2024
Review titled Pak Health Centre
Replied on 13 August 2024
Dear Patient Thank you for taking the time to give us your feedback. We value your opinion and are pleased to know that you have had a positive experience. We strive to continue to improve patient experience and we'll share your experience in the practice meeting. Thanks once again, Kind Regards, Practice Manager
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Review titled Excellent service
Rated 5 stars out of 5
by Anonymous - Posted on 09 August 2024
We were in a dilemma and needed an urgent sick note. Seems was extremely helpful and ensured we received the sicknote in such a short space of time. She worked efficiently and ensured we got what we needed. She assisted us throughout and took the time to deal with our issue appropriately. Very pleased with the service received.
Visited August 2024
Review titled Pak Health Centre
Replied on 13 August 2024
Dear Patient Thank you for taking the time to give us your feedback. We value your opinion and are pleased to know that you have had a positive experience. We strive to continue to improve patient experience and we'll share your experience in the practice meeting. Thanks once again, Kind Regards, Practice Manager
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Review titled Good practice
Rated 4 stars out of 5
by Anonymous - Posted on 07 August 2024
Helpful people and generally get the job done only issue I've had recently is I'm still waiting on my sick note as I have suffered a recent stroke
Visited June 2024
Review titled Pak Health Centre
Replied on 07 August 2024
Dear patient Thank you for taking the time to give us your feedback. We value your opinion and are pleased to know that you have had a positive experience. We strive to continue to improve patient experience and we'll share your experience in the practice meeting. Your sick note was issued by the clinician on 29/07/2024 during the telephone consultation and was advised to collect it from the practice or we can send it via email. Only today the email was provided to the reception staff by your next of kin and the sick note was emailed straight away. I hope this has resolved your concerns you have raised. If you have any other concerns please do not hesitate to contact the practice on 01213272926. Thanks once again, Kind Regards, Practice Manager
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Review titled Great service
Rated 5 stars out of 5
by Imtiaz - Posted on 13 May 2024
I was able to book an appointment easily for my son at the same time as my own. The receptionist was very helpful when booking my appointment. My Dr was amazing as she listened, gave advice and took her time with both my son and I. Very positive experience
Visited May 2024
Review titled Pak Health Centre
Replied on 21 May 2024
Dear Mr Imtiaz Thank you for taking the time to give us your feedback. We value your opinion and are pleased to know that you have had a positive experience. We strive to continue to improve patient experience and we'll share your experience in the practice meeting. Thanks once again, Kind Regards, Practice Manager
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Review titled Nurse appointment
Rated 4 stars out of 5
by Shabana - Posted on 15 April 2024
Sajda at pak health was pleasant and friendly. I’ve had 2 babies in 2 years and she has immunised both. I’m also very anxious myself of needles but sajda explained everything she did clearly and gave clear instructions on what to do. She is very professional with a caring nature. I left with a positive feeling after seeing sajda.
Visited April 2024
Review titled Pak Health Centre
Replied on 17 April 2024
Dear Patient Thank you for taking the time to give us your feedback. We value your opinion and are pleased to know that you have had a positive experience. We strive to continue to improve patient experience and we'll share your experience in the practice meeting. Thanks once again, Kind Regards, Practice Manager