Palfrey Health Centre
151 Wednesbury Road, Walsall, West Midlands, WS1 4JQContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Satisfactory service
Rated 4 stars out of 5
by Anonymous - Posted on 11 August 2023
I called the practice this morning to get an appointment for my baby. Receptionist was very kind and helpful and i was given an urgent appointment for my daughter. Additionally, the service provided by the doctor was also good. She calmly listened and answer all my concerns. Overall i had happy and satisfied experience. Thank you
Visited August 2023
Review titled Palfrey Health Centre
Replied on 16 August 2023
Thank you for your comment, I was pleased to read of your recent experience on NHS Choices. The practice does regularly review its appointment system, staff training and patient satisfaction survey. Thank you for the detailed feedback on the care you received, and I would also thank the practice team for their professionalism. Mr Obaid Siddiq Practice Manager
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Review titled Excellent
Rated 4 stars out of 5
by Anonymous - Posted on 13 September 2023
Doctor was really supportive. Advice was given regarding issue and explained very well. Face to face appointment was given after phone consultation for check up.
Visited June 2023
Review titled Palfrey Health Centre
Replied on 18 October 2023
Thank you for your comment, I was pleased to read of your recent experience on NHS Choices. The practice does regularly review its appointment system and has more doctors in the team. Thank you for the detailed feedback on the care you received. Mr Obaid Siddiq Practice Manager
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Review titled Excellent and efficient practice with great staff
Rated 5 stars out of 5
by Naheed - Posted on 28 March 2023
I have to commend the efficiency of this practice, appointment and blood tests done on the same day. My GP here is an amazing woman, caring and empathetic and a true credit to the surgery. I would highly recommend this surgery.
Visited March 2023
Review titled Palfrey Health Centre
Replied on 16 August 2023
Thank you for your comment, I was pleased to read of your recent experience on NHS Choices. The practice does regularly review its appointment system, staff training and patient satisfaction survey. Thank you for the detailed feedback on the care you received, and recommendation! I would also like to thank the practice team for their professionalism. Mr Obaid Siddiq Practice Manager
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Review titled Great experience
Rated 5 stars out of 5
by Azka - Posted on 12 December 2022
It was very hospitable and friendly, the communication was excellent I felt heard and understood the doctor was able to help me out as much as possible I am feeling much more confident about my health and trust them to carry on with the good work. I would 100% recommend to any new people, it was really good.
Visited December 2022
Review titled Palfrey Health Centre
Replied on 21 March 2023
Thank you for your comment, I was pleased to read of your recent experience on NHS Choices. The practice does regularly review its appointment system, staff training and patient satisfaction survey. Thank you for the detailed feedback on the care you received, and I would also thank the practice team for their professionalism. Mr Obaid Siddiq Practice Manager
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Review titled Good Service
Rated 4 stars out of 5
by Anonymous - Posted on 24 August 2022
I have used the online booking form which was a great way to improve the service. Something to improve would be that my appointment for my blood test results was booked for nearly 3 weeks later.
Visited August 2022
Review titled Palfrey Health Centre
Replied on 21 March 2023
Thank you for your comment, I was pleased to read of your recent experience on NHS Choices. The practice does regularly review its appointment system, and offers follow up appointments as soon as any relevant information is received. Thank you for the detailed feedback on the care you received. Mr Obaid Siddiq Practice Manager