Paradise Medical Centre
Broad Street, Coventry, West Midlands, CV6 5BGContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled bad receptionist
Rated 2 stars out of 5
by Anonymous - Posted on 26 February 2024
I rang up and was held in a queue , when I got through receptionist said can i help you i was just saying i need to speak to a doctor and next thing the phone gets cut off, and the receptionistdoesnt even have the courtes yto ring me back , very unprofessional , bad reception they think they are the doctors !!!
Visited February 2024
Paradise Medical Centre has not yet replied.
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Review titled Excellent care from Paradise Medical Centre
Rated 5 stars out of 5
by Paul Herbert - Posted on 16 October 2023
Wonderful care from the doctor and nurse given to my in-laws over many years. Always on hand over the telephone and prepared to go the extra mile with home visits. I could not speak more highly of them.
Visited October 2023
Paradise Medical Centre has not yet replied.
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Review titled Amazing practice and staff..
Rated 5 stars out of 5
by Mr A Dave - Posted on 27 June 2023
I speak to the reception staff quite often for my Mother.. Although it takes a long time to get through to speak to the receptionist .. I have found that they are very helpful and always willing to help..I do understand that all GP practices are busy but a lots depends on how the staff behave over the phone .. Myself and my family have been with Paradise Medical for over 50 years.
Visited June 2023
Paradise Medical Centre has not yet replied.
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Review titled Fine doctors, bad receptionist
Rated 2 stars out of 5
by Anonymous - Posted on 06 June 2023
Terrible main receptionist to the point I'm hesitant to even call when I am sick. Asking a lot of questions and tries to cut you off from doctor appointment.
Visited April 2023
Paradise Medical Centre has not yet replied.
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Review titled Stay away!
Rated 1 star out of 5
by Anonymous - Posted on 27 February 2023
don't recommend this surgery, the staff are rude and very unprofessional. Can never speak to the manager, they just tell you he's busy or that he will call you back but never does.
Visited February 2023
Paradise Medical Centre has not yet replied.
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Review titled Poor customer service
Rated 2 stars out of 5
by Fatima begum - Posted on 15 February 2023
Have spoken to the receptionist regarding the same issue multiple times. She hung the phone up on me and was very unprofessional and rude. Wouldn’t recommend this surgery.
Visited February 2023
Paradise Medical Centre has not yet replied.
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Review titled Great receptionist for many years
Rated 5 stars out of 5
by Anonymous - Posted on 06 January 2023
Very nice kind caring considerate woman at reception and she has been doing a great job for many years since I have been visiting this GP since 2005. Thank you very much for your help as always.
Visited January 2023
Paradise Medical Centre has not yet replied.