Parbold Surgery
4 The Green, Parbold, Wigan, Lancashire, WN8 7DNContact details and opening times
Patient ratings and reviews
Leave a review
Help others by sharing your thoughts and experiences about Parbold Surgery.
Reviews
-
Review titled Do not publish
Rated 4 stars out of 5
by Anonymous - Posted on 08 April 2024
I want to feedback to parbold surgery and this is not for publication. My 90 year old mum has received excellent care throughout her life from this Gp surgery. However, I feel that some of the younger GPs need to take a more holistic view and consider whether their recommendations are in the overall best interest of the patient. On Friday April 5th my mum was told by the gp to call an ambulance to go to an and e. She called 999 at 3pm and the ambulance finally arrived at 230am. She then spent 16 hours sat in a wheelchair in an and e eating room and was offered nothing to drink or eat for 12 of those hours. She was surrounded by drunks/police and was vulnerable to say the least. Her health will have detiorated due to this experience. I ask the surgery: To research current waiting times at an and e and ambulances before recommending it to patients. To reflect on whether the weekend is sensible for a vulnerable old lady to go into hospital. To consider community alternatives first for vulnerable patients who aren’t mobile.
Visited April 2024
Parbold Surgery has not yet replied.
-
Review titled Waiting Times.....
Rated 4 stars out of 5
by Nicola Caddick - Posted on 12 March 2024
Telephoned surgery to confirm time of appt and which GP was seeing my 8 year old son, plus if the GP was running late. Advised GP was currently not running late. Arrived 5 mins before appt time at 4.25pm. At 5pm GP appeared at door and called for a patient who was before us, so no idea how long they had been waiting. At 5.15pm I advised the receptionist I was leaving and had waited long enough. My son had another appt. later in the evening and I had to get him home, fed and ready for it. Was advised next appt would be in two weeks time. Or I could telephone next day if it was an emergency; it is now after not being seen by the GP, my choice I know, but you can't expect a child of 8 to wait an hour to see a GP. Surgery normally very good with appointments, but it wasn't today. Perhaps I jinxed the appt. by asking what the GP delayed....... In situations like this ie. GP running late, especially at the end of the day, perhaps another GP could step in and help out.
Visited March 2024
Parbold Surgery has not yet replied.
-
Review titled Always helpful
Rated 5 stars out of 5
by Phil Talbot - Posted on 14 July 2023
The Staff and Doctors are always so helpful and caring even with simple problems. Nothing is ever to much trouble and the staff always follow up your question and get back to you. Great practice.
Visited July 2023
Parbold Surgery has not yet replied.