Park Lane Surgery
Park Lane House Med Ctr, Waters Green Medical Ctr, Sunderland Street, Macclesfield, Cheshire, SK11 6JLContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Excellent practice
Rated 5 stars out of 5
by Frank Henshall - Posted on 14 November 2024
My dealings with the Dr were very satisfactory. He explained explicitly to me about my results. Also he telephoned me to explain about my new medication. Very kind and amenable gentleman. He is a credit to Park Lane Surgery.
Visited November 2024
Review titled Park Lane Surgery
Replied on 11 December 2024
Dear Frank Henshall Thank you for taking the time to to provide such positive feedback about your GP appointment. I will pass this feedback on to the member of the team about how well they explained your results and the plan going forward for treatment. Yours sincerely Kristine Kramer-Panton Practice Manager
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Review titled Kind and efficient practice
Rated 5 stars out of 5
by Jayne R - Posted on 20 September 2023
Having been with Park Lane Surgery for many years I have seen many changes. I was worried after covid, with systems changing, and more online services from our GP, that all personal and prompt medical attention would fail. Park Lane Surgery have proved me wrong. With easy to use on line services, replies usually received within the hour and, where needed, telephone consultation/appointments arranged, the service is still excellent. Caring and professional staff offer assurance that you are being well looked after and getting the best advice and care when needed. Thank you
Visited September 2023
Review titled Park Lane Surgery
Replied on 21 September 2023
Thank you for taking the time to post your review. We are very encouraged when patients tell us that our care and the systems in place to access that care work well for them. Practice Manager
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Review titled Fabulous 👌
Rated 5 stars out of 5
by Caroline Walker - Posted on 13 June 2023
So very impressed with and grateful for the care at Park Lane Surgery... Why? 1. Easy access. Extremely easy to order meds via nhs app. Extremely easy to access support via the online tool on website. Easy to attach photo if needed. If face to face appointment needed then arranged at a convenient time. Feel the efforts that have gone into this model help to ensure that face to face appointments are used efficiently. This is very much appreciated. 2. Helpfulness of staff I always feel supported when I seek support. I appreciate that things must be challenging at times however the desire to support the health of patients shines through. Thank you 😁
Visited June 2023
Review titled Park Lane Surgery
Replied on 14 June 2023
Thank you for taking the time to share your experience of our surgery. It inspires us to keep going. Practice Manager