Park Medical Centre
Inver Court, Invermead Close, Hammersmith, London, Greater London, W6 0QGContact details and opening times
Patient ratings and reviews
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Help others by sharing your thoughts and experiences about Park Medical Centre.
Reviews
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Review titled Great Team
Rated 5 stars out of 5
by Jennifer - Posted on 29 April 2025
I am exceptionally grateful to the whole team at Park Medical Centre. This past year I have had a few different health concerns and you have been thorough in your exploration to find out what's going on even where there were no clear answers.
Visited April 2025
Review titled Park Medical Centre
Replied on 29 April 2025
Dear Jennifer, Thank you for your kind words and for acknowledging the commitment of the team. We are so pleased to have been able to support you through your recent health concerns. It means a great deal to us that you felt listened to and cared for, even when answers were not immediate. Kind regards, Dr. Robert McLaren On behalf of all the team at Park Medical Centre
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Review titled Great practice
Rated 5 stars out of 5
by Anonymous - Posted on 24 March 2025
Called today re medical issue, they called me straight back, sent link in text so I could send photos, doctor called back within 30 mins and sent referral out within a few minutes. Amazing! This practice really embraces technology. All the staff and doctors I have ever spoken to have been polite and professional. Thank you.
Visited March 2025
Review titled Park Medical Centre
Replied on 29 April 2025
Dear Patient, Thank you for your fantastic review. We are very pleased to hear that you had such a smooth and efficient experience. Our team strives to use technology in a way that enhances patient care, and it's great to know this has had a positive impact. Your comments will be appreciated by all of us. Kind regards, Dr. Robert McLaren On behalf of all the team at Park Medical Centre
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Review titled I am a very happy patient.
Rated 5 stars out of 5
by Maureen Barrymore - Posted on 26 February 2025
Dr Gardiner was so helpful, efficient and understanding. I will always ask for her when I make an appointment! She was worth waiting for! Thank you Dr Gardiner.
Visited February 2025
Review titled Park Medical Centre
Replied on 29 April 2025
Dear Ms. Barrymore, Thank you so much for your lovely review and for recognising Dr Gardner’s efforts. We are delighted to hear that you felt supported and well cared for during your consultation. Your words will be shared with Dr Gardner and the wider team, who will be grateful for your appreciation. Kind regards, Dr. Robert McLaren On behalf of all the team at Park Medical Centre
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Review titled Consistently great practice with brilliant doctors
Rated 5 stars out of 5
by Anonymous - Posted on 20 February 2025
I am extremely impressed by the practice. I feel that my recent health concerns have been taken incredibly seriously and great care has been taken to ensure consistent support and care. I’ve been suffering with mental health concerns for the past two months and have seen one consistent doctor during my treatment which has meant a huge amount in terms of comfort and trust. My doctor has ensured clear, consistent communication, milestones and next steps, helping me get better far faster than I otherwise would have.
Visited February 2025
Review titled Park Medical Centre
Replied on 29 April 2025
Dear Patient, We are truly grateful for your thoughtful and encouraging feedback. It is heartening to know that your doctor’s continuity and support have helped you through what sounds like a very challenging time. Ensuring consistency and building trust with patients is something we greatly value. Thank you for sharing your experience. Kind regards, Dr. Robert McLaren On behalf of all the team at Park Medical Centre
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Review titled Great practice
Rated 5 stars out of 5
by Anonymous - Posted on 20 January 2025
The pharmacist couldn’t have been more helpful and supportive. He was also very knowledgeable and really took the time to speak to me to make sure all of my concerns had been fully addressed. The practice then quickly arranged for a precautionary follow up scan. I was very impressed all round.
Visited January 2025
Review titled Park Medical Centre
Replied on 28 January 2025
Dear Patient, Thank you for your positive feedback which we've shared with the team. We are pleased to hear that our pharmacist provided helpful and supportive care, addressing all your concerns thoroughly. It is gratifying to know that the practice promptly arranged a precautionary follow-up scan for you. Your comments are valuable to us as we strive to offer efficient and compassionate care to all our patients. If you have any further suggestions or require assistance, please do not hesitate to contact us. Kind regards, Dr. Robert McLaren On behalf of all the team at Park Medical Centre
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Review titled Poor practice and service
Rated 1 star out of 5
by Anonymous - Posted on 15 January 2025
I’m writing to share some feedback regarding my recent experience trying to book an appointment. I made several attempts to schedule a consultation with a doctor, but I was repeatedly informed that no availability was offered. Instead, I was advised to see a physiotherapist for a brief 20-minute session rather than receiving a proper medical consultation from a doctor. I must also acknowledge that I was late to the appointment for the physiotherapist I had to leave work in the middle of the day as there was no other slot available. Unfortunately, due to this lack of availability, I’ve had to resort to using my work health insurance to seek the necessary care, which has incurred additional costs. I typically don’t leave reviews, but I feel strongly about raising this issue because it could potentially impact someone’s health if this practice continues to provide insufficient service. I hope this feedback can help improve the availability of care for future patients. Kind regards,
Visited January 2025
Review titled Park Medical Centre
Replied on 28 January 2025
Dear Patient, We are sorry to hear about your recent experience with booking an appointment. We understand your frustration regarding the lack of availability for a medical consultation and the inconvenience caused by being directed to a physiotherapist. It's worth noting that our Physiotherapist is very experienced in musculoskeletal medicine and often knows far more than we do in his specialist area and can facilitate quicker appointments in the wider Musculoskeletal services. We appreciate that we may have missed something nuanced in your case but because your review is anonymous it is hard to be specific. Your feedback is important to us, and we will factor in your response to our continuing appointment scheduling procedures to improve access to care. If you would like to discuss this matter further, please contact the practice directly. Kind regards, Dr. Robert McLaren On behalf of all the team at Park Medical Centre
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Review titled Great Practice
Rated 5 stars out of 5
by Rajinder Singh Bhatia - Posted on 22 December 2024
I am 89. In November 2023 I changed my GP practice and enlisted with Park Medical Centre. I have received excellent quality care and service. At my age it is normal for patients to develop age- related problems. The response from the practice has been reassuringly thorough. The practice carried out the very first of my Annual Patient Reviews on 10 December 2024 to assess my general health, any current problems requiring dealing with and my medication. Earlier, I had been seen by a GP on 27 November who had arranged for an x-ray of my left knee and my left pelvis. Results of these were not available on 10 December for evaluating any treatment. Since then, I have been given an appointment at Milson Road Health Centre for physiotherapy treatment on 23 December. I have high blood pressure. I was asked to log my blood pressure readings – mornings and evenings for a week – which I have just completed for the Medical Centre to evaluate any treatment needed. I am very pleased with the care and support that I am receiving from The Park Medical Centre. The whole place is calm and appears well managed. It offers pleasant environment for the visiting patients. During the review or any visit, patients are encouraged to ask questions and made to feel at ease.
Visited December 2024
Review titled Park Medical Centre
Replied on 28 January 2025
Dear Mr. Bhatia, Thank you for your kind words and for sharing your positive experience since joining Park Medical Centre. We've shared your lovely feedback with the team. We are delighted to hear that you have received excellent care and support, and that our team has been thorough in addressing your health concerns. We hope the physiotherapy has gone well. Your feedback encourages us to continue our commitment to providing compassionate and comprehensive care. If you have any further questions or require assistance, please feel free to reach out. Kind regards, Dr. Robert McLaren On behalf of all the team at Park Medical Centre
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Review titled Brilliant practice
Rated 5 stars out of 5
by Anonymous - Posted on 26 November 2024
The GP’s at this practice are exceptional. I got an urgent skin cancer referral appointment within 2 weeks and am now under the dermatology clinics care
Visited November 2024
Review titled Park Medical Centre
Replied on 28 January 2025
Dear Patient, Thank you for sharing your experience and for your kind words about our GPs. We are delighted to hear that you were able to secure an urgent skin cancer referral within two weeks and are now under the care of the dermatology clinic. Ensuring prompt and effective care is a priority for us, and your feedback reassures us that we are achieving that goal. If you have any further concerns or require additional support, please do not hesitate to get in touch. Kind regards, Dr. Robert McLaren On behalf of all the team at Park Medical Centre
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Review titled Wonderful caring practice
Rated 5 stars out of 5
by Carm Godwin - Posted on 18 November 2024
Everyone from reception staff, admin , nurses and doctors at this practice are extremely caring, responsive and considerate. Excellent care for my elderly mother. My mother changed to this practice after many years at her old practice. Best thing we have done.
Visited November 2024
Review titled Park Medical Centre
Replied on 28 January 2025
Dear Ms. Godwin, Thank you for your generous feedback. We are delighted to hear that our team has provided excellent care for your elderly mother and that transitioning to our practice has been a positive experience. We've worked hard to build up our team and expertise in looking after the elderly. Your kind words, have been shared with the team and inspire us to continue trying to deliver exceptional care to all our patients. Should you have any further concerns or need assistance, please feel free to reach out. Kind regards, Dr. Robert McLaren On behalf of all the team at Park Medical Centre
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Review titled Great practice for cervical screening
Rated 4 stars out of 5
by Anonymous - Posted on 31 March 2025
I recently had my cervical screening, and the nurse who carried out the procedure was incredibly kind, empathetic, and made sure I felt comfortable throughout. From the moment I walked in, she reassured me, explained every step of the process, and did everything she could to put me at ease. Her gentle and professional approach made what can be an uncomfortable experience much more manageable.
Visited November 2024
Review titled Park Medical Centre
Replied on 29 April 2025
Dear Patient, Thank you for taking the time to leave such kind feedback about your cervical screening experience. We are especially pleased to hear that the nurse helped you feel reassured and comfortable throughout the appointment. It is our aim to make every patient feel supported, particularly during procedures that may feel daunting. Your comments will be passed on to the team. Kind regards, Dr. Robert McLaren On behalf of all the team at Park Medical Centre