Park Road & Menston
44 Park Road, Guiseley, Leeds, West Yorkshire, LS20 8ARContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Diabolical Practice
Rated 5 stars out of 5
by Anonymous - Posted on 29 July 2024
I have tried numerous times to sort my medications out by ringing the receptionist. I leave messages with them but yet they still continue to get it wrong. Instead of listening to me as I try to explain they are very defensive as if it is my fault I have been prescribed the wrong medication
Visited July 2024
Review titled Park Road & Menston
Replied on 30 July 2024
Many thanks for your feedback. I am very sorry to hear that you have had trouble with your medications. I am keen to investigate this further and to ensure that you receive your medications and we can resolve any issues going forward. Therefore I would appreciate if you could contact me at Park Road Medical Centre on 01943 873332 at your earliest convenience in order to provide me with your details. Once again, please accept my apologies for this experience and for any inconvenience caused. Many thanks. Adele Hill Practice Manager
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Review titled Amazing support
Rated 5 stars out of 5
by Wendy Horricks - Posted on 23 May 2023
We joined the practice in June 2022 and from day one the reception staff have always been helpful, whatever the query! They are all very capable, but have also been most willing to help. Thank you all for your support, you are very much appreciated.
Visited May 2023
Review titled Park Road & Menston
Replied on 05 June 2023
Many thanks for your kind comments and for taking the time to send on your thanks to the Reception staff. I will share your comments with the Reception and wider Practice team. Positive feedback is very much appreciated by everyone in the Practice team. Once again many thanks for your comments. Adele Hill Practice Manager
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Review titled Friendly & efficient service
Rated 5 stars out of 5
by Fossil74 - Posted on 13 October 2022
I arrived for my appointment 10 minutes early and used the arrival screen to announce my arrival. At exactly the appointment time I was called into the HCA examination room by the friendly nurse who calmly and efficiently dealt with my medical requirements. At all times she treated me with respect and courtesy.
Visited October 2022
Review titled Park Road & Menston
Replied on 17 November 2022
Many thanks for your kind comments and for taking the time to send on your thanks to the surgery staff. Positive feedback is very much appreciated by everyone in the Practice team and your comments will be shared. Once again many thanks. Adele Hill Practice Manager