Park Road Medical Centre
1A Park Road, Wallington, Surrey, SM6 8AWContact details and opening times
Patient ratings and reviews
Leave a review
Help others by sharing your thoughts and experiences about Park Road Medical Centre.
Reviews
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Review titled a great gp
Rated 5 stars out of 5
by Luke - Posted on 09 January 2025
The Dr today listened to me attentively & with compassion. They prescribed the right medicine & now I'm feeling stronger & healthier. Also, the receptionist today was fantastic. Thank you!
Visited January 2025
Review titled Park Road Medical Centre
Replied on 13 January 2025
Dear Luke, Thank you so much for taking the time to share your kind words about your experience at our surgery. We’re delighted to hear that you felt listened to and cared for by the doctor and that the prescribed treatment has helped you feel stronger and healthier. We’re also thrilled to know that our receptionist has made a positive impression during your visit. We will share your kind feedback with our team, thank you again for taking the time to post this review. Kind Regards Alka Sethi (Practice Manager)
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Review titled Fabulous customer care and service available
Rated 5 stars out of 5
by Anonymous - Posted on 23 December 2024
Attended surgery this morning and once again received a thorough, pleasant and reassuring service. Was able to assist with my results from previous CT angiogram, as well as provide a blood sample which was required for Moorfileds eye hospital. Thank you
Visited December 2024
Review titled Park Road Medical Centre
Replied on 23 December 2024
Dear patient, Thank you for taking the time to share your feedback. We’re so pleased to hear that you found the care thorough, pleasant, and reassuring during your visit. We’re glad we could assist with your results and ensure the necessary tests were completed during your visit. Our team works hard to provide seamless and efficient care, and it’s truly rewarding to hear such positive feedback. This kind feedback will be shared with the team who will be really pleased to read your kind words, and know that their efforts made such a positive impact. Thank you again Alka Sethi (Practice Manager)
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Review titled Always a brilliant service
Rated 5 stars out of 5
by Ruth - Posted on 07 November 2024
Having a female Dr who is so knowledgeable in women's health and menopause is amazing. I left feeling so relived nd that the issue I had would be resolved.
Visited November 2024
Review titled Park Road Medical Centre
Replied on 11 November 2024
Dear Ruth, Thank you for taking the time to leave this review and for your wonderful feedback. We are so glad to hear that our female doctor provided the knowledgeable support you needed and helped put your mind at ease. It’s our priority to ensure that you feel understood and confident in your care, and we will do our utmost to ensure that we continue to do so. This kind message will be shared with the whole team. Thank you again for taking the time to respond. Alka Sethi Practice Manager
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Review titled Very helpful.
Rated 4 stars out of 5
by Anonymous - Posted on 11 November 2024
Details required for a blood test had not been sent electronically to the Jubilee Centre by the PCN. A call to Park Road Medical Centre resulted in the matter being quickly resolved and the blood test proceeded without need for a new appointment. I was also contacted later by the surgery to confirm that this was the case. I very much appreciated the help.
Visited November 2024
Review titled Park Road Medical Centre
Replied on 11 November 2024
Dear patient, Thank you for taking the time to post this wonderful review. We're pleased to hear that our team could quickly resolve the issue and ensure your blood test went ahead smoothly. It’s always our goal to support our patients and provide seamless care, and we’re glad we could assist and that you were able to have your blood test done without having to reschedule it. This kind review will be shared with the whole team and we hope to continue to provide you with good patient care. Thank you again Alka Sethi Practice Manager
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Review titled Great Practice
Rated 5 stars out of 5
by Anonymous - Posted on 12 November 2024
Very helpful receptionist. I forgot to order my prescription and ran out of medication, the receptionist I spoke with managed to help me get my prescription sorted within a couple hours of contacting the surgery. Very grateful to both admin and clinical staff!
Visited November 2024
Review titled Park Road Medical Centre
Replied on 14 November 2024
Dear Patient, Thank you so much for your kind words. We're so glad to hear that we were able to assist you quickly with your prescription. Our team strives to provide responsive and compassionate care, and it’s wonderful to know that we could help when you needed it. I will make sure to pass along your gratitude to both our admin and clinical staff – they’ll be thrilled to hear your feedback. Thank you for taking the time to leave this review and share your feedback and please don’t hesitate to reach out if you need anything else. Alka Sethi Practice Manager
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Review titled Fabulous Practice
Rated 5 stars out of 5
by Sarah Meers - Posted on 16 October 2024
I saw the nurse this morning who was so kind and helpful. The doctors are wonderful and nothing is too much trouble. The receptionists are great, calls are answered quickly and appointments booked easily and efficiently. Thank you
Visited October 2024
Review titled Park Road Medical Centre
Replied on 11 November 2024
Dear Sarah, Thank you so much for your kind words and for taking the time to leave this wonderful review. We're delighted to hear that you had a positive experience with our team, from our caring nurses and dedicated doctors to our helpful reception staff. Your feedback means a lot to us and and we will continue to keep providing all our patients with the best care possible. Thank you again for taking the time to leave this review. Alka Sethi Practice Manager
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Review titled Quick service
Rated 5 stars out of 5
by Gustavo Llorens - Posted on 17 October 2024
Fast response and dilligent doctors. Communication via sms is effective and they have referred me quickly. The practice is clean and quiet. Even though I provoded with the diagnosis they went a step ahead with giving me more advice on how to manage the symptoms.
Visited October 2024
Review titled Park Road Medical Centre
Replied on 21 October 2024
Dear Gustavo, Thank you so much for your kind feedback. We're delighted to hear that you had a positive experience with our surgery. Our team works hard to ensure fast responses and effective communication, and we’re glad the SMS system is working well for you. It's also great to know that our clinicians were thorough in providing both a diagnosis and additional advice to help manage your symptoms. We’re pleased that you found our practice clean and quiet too. Your feedback means a lot to us, and we’ll continue to strive for excellent care. This will be shared with the team as well. Thank you once again for your kind comments. Alka Sethi Practice Manager
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Review titled Amazing practice
Rated 5 stars out of 5
by Maisie - Posted on 24 September 2024
Called the practice to make an appointment and was sent a link to fill out what was wrong with me, found it to be extraordinary easy to navigate and received a response within minutes from a nurse with an appointment booked straight away, lady on the phone was polite and straight to the point couldn’t fault them at all
Visited September 2024
Review titled Park Road Medical Centre
Replied on 30 September 2024
Dear Maisie, Thank you so much for your kind review. We’re delighted to hear that you found the process of booking your appointment straightforward and easy to navigate. Our goal is to ensure that accessing care is as simple and efficient as possible, so it’s great to know that our online system worked well for you and that you received a quick response from the nurse. We're also pleased to hear that your experience with our receptionist was positive, as we strive to provide friendly and efficient service both online and over the phone. I will make sure to pass on your kind words to the team, I know they will be really pleased to read this review Thanks again for taking the time Alka Sethi (Practice Manager)
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Review titled Always an excellent practice.
Rated 5 stars out of 5
by Geoffrey Markham - Posted on 20 January 2024
During the past two years or so I have had an ongoing health problem and have always been able to have a face to face appointment if necessary. However, recently I have had any queries answered quickly by email, which has helped to deal with my problem. I have been a patient at this surgery for over 32 years and have always received excellent care.
Visited January 2024
Review titled Park Road Medical Centre
Replied on 23 January 2024
Dear Geoffrey Markham, We deeply appreciate your thoughtful review and the time you've taken to share your experience with our practice. It's heartening to hear that you have consistently received excellent care over the past 32 years. We are committed to providing the best possible service to our patients, and I'm glad to see that we have achieved this. We're pleased that our team has been able to address your recent health queries promptly through email, contributing to the management of your ongoing health problem. Offering various communication options is part of our effort to make healthcare more accessible and convenient for our patients. Your trust and positive feedback inspire us to continue delivering quality care. Your wonderful review will be shared with the whole team, who will be thrilled to read this positive feedback. Thank you again for taking the time to leave this review and for entrusting us with your care and for being a valued member of our practice for over three decades. Alka Sethi (Practice Manager)
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Review titled Great Practice
Rated 5 stars out of 5
by Kevin Murphy - Posted on 04 January 2024
I have always found the medical practitioners very helpful and informative. Any issues that I have had I have received a prompt and professional reply and if not able to deal with via email, appointments have been made for me to attend for a face to face review to resolve
Visited January 2024
Review titled Park Road Medical Centre
Replied on 08 January 2024
Dear Kevin, Thank you for taking the time to post this review. Knowing that our medical practitioners have been consistently helpful and informative is incredibly rewarding. We prioritise addressing your concerns promptly and professionally, whether through swift email responses or by organising face-to-face appointments when necessary. Our commitment lies in offering comprehensive care and ensuring that every issue you encounter receives the attention it deserves. Your satisfaction and well-being are at the core of our practice, Thank you for sharing your positive experiences with us! Alka Sethi (Practice Manager)