Park View Surgery
87 Beverley Road, Hessle, North Humberside, HU13 9AJContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Excellent care
Rated 5 stars out of 5
by Mrs Julie Wilson - Posted on 16 September 2024
Thank you for your excellent care. The staff in reception are friendly and efficient, contacting me with upcoming appointments etc. Recently, I was contacted twice by my doctor in person, once with medical advice and then promptly as a follow up. My doctor has a very pleasant manner, putting you at ease. He listens to you and does not rush with his advice. To know that when you need it, you will be contacted by a doctor, in person, is very reassuring in this day and age when speaking to an actual doctor is not always easy. I can't speak highly enough about the care Park View Surgery offers and would recommend them to anyone wanting a caring and professional surgery
Visited September 2024
Park View Surgery has not yet replied.
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Review titled Not enough Doctors
Rated 2 stars out of 5
by Paul - Posted on 24 October 2023
I injured my back Sunday morning I have been taking over the counter pain killers which are not helping. Having suffered the pain for a couple of days I reluctantly rang my doctors Tuesday 8am to book an appointment to see a doctor only to be told the next appointment available was Saturday. I explained that I just wanted to see a doctor to get some more powerful painkillers and that Saturday is a long wait whilst in pain. I was told to go to the chemist or walk in centre. This is not the first time my family has not been able to get an appointment with Parkview. We are at the point now where we don't even bother trying and head straight for the walk in centre. I can only assume the surgery does not have enough doctors to service it patient base. We are currently trying to change doctors.
Visited October 2023
Park View Surgery has not yet replied.
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Review titled No complaints
Rated 5 stars out of 5
by Wanda Taylor - Posted on 18 October 2023
For the third time this year I have had a very positive experience with this surgery. I have waited only a few minutes when ringing and given appointments as necessary. The system is now smooth and patient friendly. My last experience was with the nurses for a general health review, blood tests and a flu jab, all conducted in one appointment. The nurses were very prompt, thorough and gave adequate explanations and advice. This was followed up a few days later with a phone call from the GP who went through the blood results thoroughly and offered advice on other problems which did not require an appointment.
Visited October 2023
Park View Surgery has not yet replied.
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Review titled Extremely unhelpful and rude
Rated 1 star out of 5
by Lauren Taylor - Posted on 24 July 2023
I contacted my GP surgery at 8am, as requested, to make an appt with my GP for either today or tomorrow as I am unwell and off work. The lady I spoke to on the phone was extremely unhelpful, rude and hung up the phone on me. I was told the earliest appointment even for a telephone consultation was sat, today is now Monday. She advised me to go to Bev hospital and sit and wait. I am unwell and think having to sit and wait is unfair when I have done what is requested to see my own GP! I have not achieved anything and am left without an appt or treatment, this service is not good enough
Visited July 2023
Review titled Park View Surgery
Replied on 25 July 2023
Dear Ms Taylor, We thank you for your feedback. We note that neither the pre-bookable face-to-face nor the telephone appointment in 5 days were ideal for you. We are sorry that we were not able to meet your expectations this time. In the meantime, for any common cold, please kindly follow the link for more information: https://www.nhs.uk/conditions/common-cold/ Kind regards, Park View Surgery