Skip to main content

Parkgate Surgery

Park Place, Darlington, County Durham, DL1 5LW

Contact details and opening times

Patient ratings and reviews

Leave a review

Help others by sharing your thoughts and experiences about Parkgate Surgery.


Reviews

Displaying 1 to 3 of 3

  1. Review titled E Consult review

    Rated 3 stars out of 5

    by Hilda Hirst - Posted on 22 August 2024

    I have used this service twice now and I am sorry to say , it's just a waste of resources and people's time. I feel bad as I went today and said I had problems with my hearing and needed a referral for a hearing test. I got up early , paid for two hours parking and all the nurse did was check my ears for wax as she said Specsavers won't see me if she didn't do that. To me , it seemed a waste of time and was wasting a much needed appointment for someone else. I was less than gracious and I feel bad as I know I might have upset the nurse I saw at your practice. It is not her fault and I am truly sorry if I have. I was really tired and was not even expecting an appointment with her .

    Visited August 2024

    Report as unsuitable

    Parkgate Surgery has not yet replied.


  2. Review titled Poor Service

    Rated 1 star out of 5

    by J.J.R. - Posted on 11 February 2024

    Following a cruise, taken ill and told to contact my GP urgently as I was leaving ship next day. Rang surgery told that doctor refused to see me and make an appointment for 7 days time.Not happy so told to go to walk in centre. Diagnosed with double pneumonia. Emailed practice 88 year old with double pneumonia and doctor refused to see me. Contacted by a doctor and had a consultation. Very disappointed at the way in which I was treated.

    Visited November 2023

    Report as unsuitable

    Parkgate Surgery has not yet replied.


  3. Review titled Don’t answer calls

    Rated 2 stars out of 5

    by Anonymous - Posted on 16 June 2023

    Rang this practice for an appointment to go through the waiting period on the phone got to caller number 1 only to be ignored and left on the phone for approx 15 mins which no one answered I find this well and truly disappointing I thought our nhs doctors are there to help us not ignore us.

    Visited June 2023

    Report as unsuitable

    Parkgate Surgery has not yet replied.