Parkgate Surgery
Park Place, Darlington, County Durham, DL1 5LWContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled E Consult review
Rated 3 stars out of 5
by Hilda Hirst - Posted on 22 August 2024
I have used this service twice now and I am sorry to say , it's just a waste of resources and people's time. I feel bad as I went today and said I had problems with my hearing and needed a referral for a hearing test. I got up early , paid for two hours parking and all the nurse did was check my ears for wax as she said Specsavers won't see me if she didn't do that. To me , it seemed a waste of time and was wasting a much needed appointment for someone else. I was less than gracious and I feel bad as I know I might have upset the nurse I saw at your practice. It is not her fault and I am truly sorry if I have. I was really tired and was not even expecting an appointment with her .
Visited August 2024
Parkgate Surgery has not yet replied.
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Review titled Poor Service
Rated 1 star out of 5
by J.J.R. - Posted on 11 February 2024
Following a cruise, taken ill and told to contact my GP urgently as I was leaving ship next day. Rang surgery told that doctor refused to see me and make an appointment for 7 days time.Not happy so told to go to walk in centre. Diagnosed with double pneumonia. Emailed practice 88 year old with double pneumonia and doctor refused to see me. Contacted by a doctor and had a consultation. Very disappointed at the way in which I was treated.
Visited November 2023
Parkgate Surgery has not yet replied.
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Review titled Don’t answer calls
Rated 2 stars out of 5
by Anonymous - Posted on 16 June 2023
Rang this practice for an appointment to go through the waiting period on the phone got to caller number 1 only to be ignored and left on the phone for approx 15 mins which no one answered I find this well and truly disappointing I thought our nhs doctors are there to help us not ignore us.
Visited June 2023
Parkgate Surgery has not yet replied.
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Review titled Extremely Unhelpful
Rated 1 star out of 5
by Anonymous - Posted on 04 October 2022
Rang at 8am to get antibiotics only to be told one of those GP’s had phoned in sick so there was appointments and to try ringing the next day. It’s important for me to get the antibiotics due to my medical condition but was just told they couldn’t do anything and to ring 111! They receptionist was extremely rude as they are every time I ring!
Visited October 2022
Parkgate Surgery has not yet replied.