Parkshot Medical Practice
18 Parkshot, Surrey, Richmond, Surrey, TW9 2RGContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Good practice
Rated 5 stars out of 5
by Professor Jim Samson - Posted on 21 February 2025
I attended a fairly routine meeting today concerning blood pressure. The doctor was courteous, efficient and professional. I’m very happy with this service
Visited February 2025
Review titled Parkshot Medical Practice
Replied on 25 February 2025
Dear Professor Samson, Thank you so much for taking the time to share your positive experience with us! We are thrilled to hear that you had a good experience at our practice. Your kind words truly mean a lot to our team and serve as a great motivation to continue providing the best care possible. We are committed to putting the needs of our patients first and are delighted to know that our efforts have made a positive impact on your visit. If there is anything more we can do for you, please don't hesitate to reach out. Thank you once again for your support and trust in us. Warm regards, Magdalena Nagadowska, Practice Manager
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Review titled Amazing NHS care
Rated 5 stars out of 5
by Anonymous - Posted on 20 February 2025
I just want to say thank you to the nurse at Parkshot who has kept me in my job. Having suffered with crushing menopause symptoms she has given me so much advice. The best information was around my job. She sent me employment information and this has allowed me to educate my male counterparts and stay in my role. I have truly received individualised care and also my drugs. Thank you. The whole practice is well run and so effective with their messaging system.
Visited January 2025
Review titled Parkshot Medical Practice
Replied on 20 February 2025
Dear Patient, Thank you for your kind feedback. We are delighted to hear that you had a positive experience with our Nursing Team. Your comments about your experience are greatly appreciated and will be shared with the team to ensure we continue providing excellent care. Best wishes, Magdalena Nagadowska, Practice Manager
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Review titled Menopause care
Rated 5 stars out of 5
by Anonymous - Posted on 16 January 2025
Today I saw one of your nurses again. She is so very kind and helpful. She listens intently and makes you feel like you are important. She has helped me to feel like myself again. This time she didn’t have to grab the tissues whilst I spoke. The tears stayed away. The message system means I can contact her easily in the future. Thank you for all your hard work
Visited January 2025
Review titled Parkshot Medical Practice
Replied on 16 January 2025
Dear Patient, Thank you for your feedback. Our staff always enjoys reading reviews such as the one you left us! It lets us know we are making patients happy and doing something right! Best regards, Magdalena Nagadowska - Practice Manager
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Review titled Comfortable Smear Test
Rated 5 stars out of 5
by Anonymous - Posted on 16 October 2024
I saw lovely nurse last week. She had chased me for a few months to come in. I hate these tests having had a really bad experience in the past. She persuaded me to come in and promised it would be ‘a good experience’. She was wrong. It was an excellent experience. She was so kind and took time to explain every step, never rushing me. She then chatted to me about breast screening and answered all my queries on menopause. I knew at the time she was good but having been out with my girlfriends last night discussing health, I sang her praises as they recalled their dreadful experiences and reluctance to have their smears. I hope this review will make some ladies come forward to have their smears. I suggest registering at this surgery as they really seem to care.
Visited September 2024
Review titled Parkshot Medical Practice
Replied on 25 October 2024
Thank you for your kind words about our nurse! We're delighted to hear that you had a positive experience. Our team is dedicated to providing excellent care, and your feedback is truly appreciated. Magdalena Nagadowska - Practice Manager
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Review titled Lovely GP surgery - great care and good communications
Rated 5 stars out of 5
by Charlotte B and family - Posted on 18 June 2024
My family and I have all had consistently great care from Parkshot. All doctors, nurses and other staff and the administrative team have been fantastic - particularly with my young daughter, with whom they have shown so much patience and care. I am really impressed by the responsiveness and the Parkshot Pathways system is excellent. It's brilliant to get such prompt responses and help. I would 100% recommended Parkshot to anyone moving to the area. Everyone there I've been in touch with has been so kind and helpful.
Visited June 2024
Review titled Parkshot Medical Practice
Replied on 25 October 2024
Thank you for your positive feedback on the Parkshot Pathways system! We're thrilled to hear that it has enhanced your experience with us. Our team is committed to providing efficient and effective care, and your kind words are greatly appreciated. Magdalena Nagadowska - Practice Manager
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Review titled Excellent care
Rated 5 stars out of 5
by Anonymous - Posted on 02 February 2024
This week I visited the specialist nurse to have a coil fitted and discuss my medication. She was so kind and caring as I was terrified that procedure would hurt like last time. I felt so comfortable in her presence. I can honestly say the whole process was pain free and even the booking was straightforward. The receptionists here are also wonderful and when I mentioned how lovely they all were they confirmed how many comments they get for the nurse. Anyone reading this and thinking of getting a coil should book with the nurse as she is truly amazing. This is a lovely practice with a very happy team in a clean modern environment. Thank you for all your hard work. Please do not change a thing.
Visited January 2024
Review titled Parkshot Medical Practice
Replied on 25 October 2024
Thank you for your kind words about our nurse! We're delighted to hear that you had a positive experience. Our team is dedicated to providing excellent care, and your feedback is truly appreciated. Magdalena Nagadowska - Practice Manager
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Review titled Great care
Rated 5 stars out of 5
by Anonymous - Posted on 23 September 2023
I had to wait a long time to see the Menopause nurse specialist but it was so worth it. She was kind patient and spent ages just listening to me. Really feel I have got a personal plan of care, she is my hero. Love this practice. Already feeling better.
Visited September 2023
Review titled Parkshot Medical Practice
Replied on 25 February 2025
Dear Patient, Thank you for your kind words! Making patients feel comfortable is a priority for us, and we're honored that you noticed our team's efforts. We appreciate your positive feedback and look forward to serving you again. Warm wishes, Magdalena Nagadowska, Practice Manager
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Review titled Excellent care
Rated 5 stars out of 5
by Gaurav Vasudev - Posted on 22 August 2023
I have been really pleased with the level of care received and the doctors are wonderful. Also, the pathways tool is great as it allows to communicate with the surgery online and the responses are prompt.
Visited August 2023
Review titled Parkshot Medical Practice
Replied on 25 February 2025
Dear Mr Vasudev, We're delighted to hear about your positive experience with our pathways system and thank you very much your kind words about our doctors! Best wishes, Magdalena Nagadowska, Practice Manager
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Review titled Friendly practice
Rated 5 stars out of 5
by Anonymous - Posted on 06 July 2023
I visited this week to see nurse for my review. I was greeted by all new members of reception and the smiles were so welcoming. The lovely girl I spoke to was unable to answer my question but said she would find out. Another member of the team then came to her aid and the customer service was exceptional. On the 75 th birthday of the NHS I want to express my thanks to you all. I know my family are very lucky to be patients here. I have known the nurse for many many years and feel very safe in your care. Everyone seems happy and it is really lovely to see. Keep up the good work. I am sure at times it is not easy but you are appreciated as the reviews on here show. Also the new look first floor waiting room is very smart.
Visited July 2023
Review titled Parkshot Medical Practice
Replied on 25 February 2025
Dear Patient, Thank you for your kind words! We're delighted to hear that you felt comfortable and well-cared for. Your positive experience is our priority, and we look forward to serving you again in the future. Best wishes, Magdalena Nagadowska, Practice Manager
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Review titled Lovely kind of young staff
Rated 5 stars out of 5
by Anonymous - Posted on 13 June 2023
Today I popped into the surgery to deliver some paperwork and was meet by two lovely receptionists. A young man and lovely smiley very young girl. I have never seen them before. It turns out both of them were new.The young man was on the phone so I asked the girl if I could make an appointment. She said it was her second day but said she would get someone who knew what to do. Your team are a credit to you. To be meet with smiles, and feel welcomed is so reassuring. Please pass on my praise as I feel we need to value such wonderful customer service. I look forward to my next visit.
Visited June 2023
Review titled Parkshot Medical Practice
Replied on 25 February 2025
Dear Patient, Thank you for your kind words about our receptionists! Positive energy is something we strive for, and we're delighted that it made a positive impact on your visit. We appreciate your feedback and look forward to seeing you again. Best regards, Magdalena Nagadowska, Practice Manager