PARKSIDE GROUP PRACTICE
27 Wyche Grove, South Croydon, Surrey, CR2 6EXContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Very helpful and kind people
Rated 4 stars out of 5
by paul Rogers - Posted on 24 February 2024
Personally I do not like seeing a different GP every time. In fact I havent seen my designated GP for a few years. Of late The remaining staff, that is receptionists, nurses and others have been outstanding, patient and a pleasure to talk to. I requested some emails for reports and they were received almost instantly with follow up phone calls if required. I feel the surgery went through a bad patch, not all their fault I would add, but now all seems back to their old selves. I hope it continues, to make seeing all the staff a pleasure, but....please let me see My Doctor !! (if possible).
Visited February 2024
Review titled PARKSIDE GROUP PRACTICE
Replied on 27 February 2024
Dear Paul Thank you very much for your kind comments. It is great to know that our staff, receptionists, nurses and others have been outstanding. In future, if you would like to see a particular doctor, please let us know when you telephone or submit a case via Klinik on our website, and we will always do our best to accommodate your request, if possible. Thanks Rebecca Cook Practice Manager
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Review titled A Good GP Practice
Rated 4 stars out of 5
by Mrs Wendy Aarons - Posted on 16 January 2024
A very good Practice. They even sent a Rapid Response Nurse round to see me when I was taken Ill suddenly. The Nurses were very helpful looking after the wound on my leg for several weeks. They are very good with regularly supplying my medicines together with the local McCalls Chemist.
Visited January 2024
Review titled PARKSIDE GROUP PRACTICE
Replied on 18 January 2024
Dear Mrs Aarons Thank you for taking the time to leave feedback. It always gives us a boost to receive such positive comments and I will share your feedback with the whole team! Thanks again Rebecca Cook Practice Manager
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Review titled The best practice
Rated 5 stars out of 5
by Anonymous - Posted on 04 January 2024
I've been in few practice in the area but I must say this one is the best. Very professional care for me and my son. The doctors always check everything in too details it fells like they truly care for patients. And for the first time in my case that I'm very allergick to medycine this time when I suffer with bad illness the doctor who saw me discuss my case with another doctor and they was able to prescribe the right medication wicht helped me and not having any allergy reaction. I'm so thankful to them. This is a doctors who loves there job and the one who dosent advised you through Google like some other in different practices. Thank you for everything. I will always recommend this place only. And also the receptionist are always very friendly.
Visited January 2024
Review titled PARKSIDE GROUP PRACTICE
Replied on 11 January 2024
Thank you for taking the time to leave Parkside such positive feedback. It is great to hear that you and your son have received professional care from our doctors, and also that our reception team are friendly. I have shared your comments with the whole team. Thanks Rebecca Cook Practice Manager
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Review titled Quick helpful response
Rated 5 stars out of 5
by Anonymous - Posted on 05 January 2024
Left a message on Klinik in the morning and had a response within the hour. Mine was not an urgent request but had been unwell for over a month with Upper Respiratory tract infection and thought I may need some medication.I was phoned within the hour and offered an appointment straight away and the Doctor seeing me was helpful and efficient. This is 2nd time I have messaged on Klinik and was impressed previous time as well. I realise for many (including me)the change from not being able to book appointments direct is strange and possibly worrying but I do now see that new system appears to be working. Many thanks to all concerned
Visited January 2024
Review titled PARKSIDE GROUP PRACTICE
Replied on 11 January 2024
Thank you very much for taking the time to leave us feedback. We are constantly looking at how we can improve our patient care and it is reassuring to hear that our Klinik triage system is working well for you. I have shared your comments with the whole team. Thanks Rebecca Cook Practice Manager
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Review titled Friendly fast and efficient
Rated 5 stars out of 5
by Mike rice - Posted on 09 December 2023
Prompt caring service listens and takes on board symptoms and previous history.Arrangesfollow ups and hospital appointments.
Visited December 2023
Review titled PARKSIDE GROUP PRACTICE
Replied on 14 December 2023
Dear Mr Rice Thank you very much for your feedback. It is great to hear about your positive experience at Parkside. We are all working extremely hard and the team will be delighted to see this. Thanks Rebecca Cook Practice Manager
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Review titled Amazing staff and practo
Rated 5 stars out of 5
by Catherine Hitchcock - Posted on 07 December 2023
I’ve had a lot of dealings with the surgery over the past 6 months with my two boys and their asthma. Please let all the doctors, nurses and paramedic know how wonderful they are, going above and beyond to ensure my boys have had the care and medication they need. I’ve been able to access advice and support too in order to be fully aware of signs and symptoms of their asthma worsening. Thank you so much. The new referral system is brilliant too.
Visited December 2023
Review titled PARKSIDE GROUP PRACTICE
Replied on 14 December 2023
Dear Catherine Thank you for taking the time to leave such positive feedback. I have shared your comments with the whole team and they were delighted to hear about your recent experiences at Parkside. We are all working hard and comments like this really give us a boost! Many thanks Rebecca Cook Practice Manager
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Review titled I like my practice
Rated 5 stars out of 5
by Anonymous - Posted on 02 November 2023
I always have good to say I been treated very well by my GP I would never leave until I die. Thank you very much.
Visited November 2023
Review titled PARKSIDE GROUP PRACTICE
Replied on 21 November 2023
Thank you for leaving your positive feedback. We will share your comments with the whole team and it always gives us a boost! Thanks Rebecca Cook Practice Manager
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Review titled Excellent Practice
Rated 5 stars out of 5
by John Law - Posted on 30 November 2023
I was promptly seen by the GP and greeted respectfully. My GP was friendly, polite understanding. I was quickly examined and told the cause of my constant knee pain and given jab for it. I was advised to return after three months for a review for further treatment. I am very happy to be a patient of Parkside, where I have been a patient for nearly four decades. Thank you all and high regards to my GP. Thanks again.
Visited November 2023
Review titled PARKSIDE GROUP PRACTICE
Replied on 14 December 2023
Dear Mr Law Thank you very much for taking the time to leave feedback. It is great to know that you have been a happy patient at Parkside for four decades! have shared your comments with the team. Thanks again Rebecca Cook Practice Manager
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Review titled 2 recent experiences
Rated 5 stars out of 5
by Anonymous - Posted on 01 December 2023
Really impressed that Triage process of Klinik meant I could see a GP urgently. She was lovely & she phoned afterwards with a follow-up appointment to see practice nurse Saw practice nurse who dealt with my dressing & gave good advice...thank you
Visited November 2023
Review titled PARKSIDE GROUP PRACTICE
Replied on 14 December 2023
Thank you so much for taking the time to leave feedback. I have shared your comments with the whole team. Positive feedback always gives us a boost! Many thanks Rebecca Cook Practice Manager
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Review titled Great practice
Rated 5 stars out of 5
by Anonymous - Posted on 28 October 2023
I was accommodated even though I was late for my appointment. The doctor put me at ease when I told her that I don’t like needles
Visited October 2023
Review titled PARKSIDE GROUP PRACTICE
Replied on 21 November 2023
Thank you for leaving feedback. It is great to hear that our Doctor put you at ease. I have shared your comments with the whole team. Thanks Rebecca Cook Practice Manager