Parkside Medical Centre
Tawney Street, Boston, Lincolnshire, PE21 6PFContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled no competence
Rated 1 star out of 5
by Anonymous - Posted on 08 December 2023
Rang the GP over 100 times when answered receptionist wasn’t competent in prioritising patients, finally she was rude and refused to book an appointment because according to her the patient couldn’t speak English and needed a double appointment, when explained that the patient coming with his own translator the receptionist said we still need they translator, so it will be paid by NHS. When said that we will need to go to the hospital we been told that is up to us. Spent 2h with no results.
Visited December 2023
Parkside Medical Centre has not yet replied.
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Review titled Communication failure
Rated 1 star out of 5
by Fran - Posted on 29 November 2023
Had an appointment at surgical centre. Very poor mobility means I struggle to walk even short distances, but lack of appropriate signs meant I had to walk from one end of the building to the other 5 times. I was dropped by entrance to surgical depth. Sign said it was closed and access was by main surgery entrance. From there the depth I was attending was signposted, so I followed the signs, right to the back of the large building, where I discovered the only access was via stairs to the 1st floor. Back to reception to have to wait 10 mins to be seen and told I needed to use the lifts. Upstairs there are no signs to the department i required only a waiting area. Another patient agreed the signs were very misleading where they existed. So much anxiety could have been relieved by a simple paragraph in the appointment letter mentioning the access arrangements. Perhaps many people in the queue for reception could have had their queries answered by adequate signs, freeing up reception staff to answer phones, another issue I've had with this practice in the past.
Visited November 2023
Parkside Medical Centre has not yet replied.
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Review titled ignorant staff
Rated 1 star out of 5
by Anonymous - Posted on 01 December 2023
cant get through at 8 or even after, it just says the line is busy and ends the call. doctor didnt listen to me qhen i told them i was already on antidepressants and just told me they would start me on them. didnt even check medical records. told then i was on 100mg alreadh and she prescribed me 50mg although i asked about increasing it. spoke to the receptionist a few days later and she said there was nothing anout increasing and she would put me through to the pharmacy to see what they could do. she ended up hanging up on me instead.
Visited November 2023
Parkside Medical Centre has not yet replied.
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Review titled No chance to get appointment.
Rated 1 star out of 5
by Rolandas Androncikas - Posted on 17 July 2023
Call over 100 times on repeat from 8am till 8:51am till i get answered, always busy line. When answered receptionist said no more appointments taken for Today. Call next day from 8am. Next day is same story. Not possible to get appointment inside surgery. Can see through window that reception is just too lazy for answer the phone.
Visited July 2023
Parkside Medical Centre has not yet replied.