Parkside Medical Centre
52 Camberwell Green, London, SE5 7AQContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Repeatedly bad experiences
Rated 1 star out of 5
by Anonymous - Posted on 11 April 2023
This is a GP showing multiple issues according to my experience: - The machine in their hall provides wrong information so you are at risk of missing your appointments. - The staff at reception makes you wait unreasonably due to their bad management of priorities when there is a queue and/or multiple people around. - The protocol informed by the doctors do not always match the reality down the line when progressing so it requires to see them multiple times for the same matter.
Visited April 2023
Review titled Parkside Medical Centre
Replied on 02 May 2023
I am very sorry to hear that you have had a negative experience with the service you have been receiving from Parkside medical Centre. Speaking in general , our self check in kiosk is reviewed weekly however unfortunately if a Clinician advises a patient to attend before the booked time the kiosk can not pick this up and it is something we are reviewing. It can become extremely busy during operating hours and staff will endeavour to work as quickly and safely as possible to help patients. I would like to thank you for your feedback and aim to review this in our next admin meeting to ensure that we are effectively helping at reception. At Parkside we do believe in consistency and should you wish to have a follow up with a GP of your choice we do encourage that at the time of booking please do mention the Doctor you would prefer. I addressed your review generally but If you have any further queries, please do not hesitate to contact me by asking for the Practice Manager and I will be very happy to meet you and discuss this matter further. Kind Regards Practice Manager Parkside Medical Centre