PARTINGTON FAMILY PRACTICE
Partington Health Centre, Central Road, Partington, Manchester, Lancashire, M31 4FLContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Best practice ever
Rated 5 stars out of 5
by Stephen Brown MBE - Posted on 11 July 2024
I rang today for an appointment and I got one for the same day. The receptionist was so helpful, friendly and polite.The doctor has been so helpful and caring. The whole service they have provided has been outstanding.
Visited July 2024
PARTINGTON FAMILY PRACTICE has not yet replied.
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Review titled Excellent Surgery
Rated 5 stars out of 5
by Nicki - Posted on 07 May 2024
I had an appointment today I used the auto check in which made things very easy. My appointment was on time I didn’t have to wait. The doctor went through all my test results and what was the best way forward with some changes to my medication. Always asking if I understood or had any questions. Great family practice.
Visited May 2024
PARTINGTON FAMILY PRACTICE has not yet replied.
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Review titled Excellent Practice
Rated 5 stars out of 5
by Les Baker - Posted on 25 May 2024
Have always received a high quality of service.Rang yesterday for an appointment and was offered on the same day. GP was attentive and listened to me. Plan agreed going forward.
Visited May 2024
PARTINGTON FAMILY PRACTICE has not yet replied.
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Review titled Thorough and caring service
Rated 4 stars out of 5
by Anonymous - Posted on 18 May 2024
Brought my 17 month old son in for a persistent cough that he’d had for several weeks. The doctor listened to all of my concerns with kindness and without judgement and decided on a treatment plan. He also advised me on what to watch out for so that I know what to do if the medication doesn’t work. Thank you very being so attentive and taking the time to listen.
Visited May 2024
PARTINGTON FAMILY PRACTICE has not yet replied.
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Review titled :-(
Rated 3 stars out of 5
by El: they/them - Posted on 27 April 2024
(Note: my experiences at Partington Family Practice for the past two years have always felt accommodating, caring, professional, and helpful, with only a couple of exceptions.) I felt my pain was dismissed. The severe pain prompting me to need to call the practise for an appointment originally, and the lower back, and neck, usual level of pain I experience frequently, such as on day of my appointment. My neck was dismissed when I mentioned pain there during assessment and was not assessed. My lower back was assessed. However, I sensed little time was afforded and did not feel comfortable enough to provide my important concerns relating pain to what I've witnessed in my spine. This is the first time I managed to seek help for this issue burdening me for years, so this interaction felt really important for me to finally happen for help with the issue and help understanding why am I experiencing this. I struggle to meet my own needs on a daily basis, so understanding, accepting, and organising myself to get help I need is a long difficult process. I was told to take paracetamol and went home. It was one of the shortest appointments ever. I am grateful to be assessed by a medical professional, but feel negative about this casual dismissal. Also, despite being discussed in the same appointment and the one before this, I have still not received any contact regarding my follow-up blood testing for second time in a row. This is related to my second attempt at trying to understand what is causing my IBS-related symptoms so I can get a better understanding of my body via diagnosis. I tried the same process last year, and again, after a couple of appointments, the different practitioner dropped me. They stopped ensuring follow-ups despite explaining and agreeing to them in our appointments. Why do I finally start to get help and understanding for myself by contacting the practice, and why see practitioners who say they will see this diagnosis process through, who will ultimately stop trying and leave me alone during this diagnosis process together? ☹️
Visited April 2024
Review titled PARTINGTON FAMILY PRACTICE
Replied on 29 April 2024
Dear El Thank you for taking the time to leave feedback. I am very sorry that on this occasion we did not meet the high standards that you have experienced in the past. Your feedback is invaluable to us as it helps us identify areas for improvement and ensures that we deliver the highest standard of care to all our patients. We would appreciate it if you could provide us with more details about your consultation so that we can address your concerns promptly and effectively - our email address is clinical.partingtonfamily@nhs.net if you wish to do this. Thank you for bringing this matter to our attention. We appreciate your patience and understanding as we work to address your concerns and improve our services. Hannah Kenyon - Practice Manager
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Review titled Can’t fault them
Rated 5 stars out of 5
by Anonymous - Posted on 15 December 2023
Never had any issues with this surgery. Always found the staff very helpful and the doctors are very helpful too
Visited December 2023
Review titled PARTINGTON FAMILY PRACTICE
Replied on 29 April 2024
Dear Patient Thank you very much for taking the time to leave such wonderful feedback. I will ensure this is passed on to all members of the team Hannah Kenyon - Practice Manager
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Review titled Great experience
Rated 5 stars out of 5
by Anonymous - Posted on 05 December 2023
Couldn’t fault the staff - both reception staff & GP were brilliant! I got all of the information that I needed & wasn’t made to feel rushed at all.
Visited November 2023
Review titled PARTINGTON FAMILY PRACTICE
Replied on 29 April 2024
Dear Patient Thank you very much for taking the time to leave such wonderful feedback. I will ensure this is passed on to all members of the team Hannah Kenyon - Practice Manager
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Review titled Good all round
Rated 5 stars out of 5
by Amanda - Posted on 12 July 2023
Staff are always helpful on reception and doctor I saw very informative and advised all doctors there to help and just to call. Excellent experience today.
Visited July 2023
Review titled PARTINGTON FAMILY PRACTICE
Replied on 22 November 2023
Thank you for your lovely review. We're so glad that the experience you've had with our clinicians & reception team has been so positive. I will pass on your feedback to the team, I'm sure they will all be extremely happy with your feedback. Hannah Kenyon - Practice Manager
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Review titled Fabulous practice and staff
Rated 5 stars out of 5
by Tina OLoughlin - Posted on 16 January 2023
Having been diagnosed Type 1 diabetic 2 years ago, also having pneumonia last year. I’ve also had other health issues over the last 2 years, I have never had any problems getting face to face appointments. I’ve found all staff in various departments extremely helpful
Visited January 2023
Review titled PARTINGTON FAMILY PRACTICE
Replied on 22 November 2023
Thank you for your lovely review. We're so glad that the experience you've had with our team has been so positive. I will pass on your feedback to everyone here, I'm sure they will all be extremely happy with your feedback. Hannah Kenyon - Practice Manager
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Review titled Great service
Rated 5 stars out of 5
by Frank Monaghan - Posted on 09 December 2022
I called at the surgery yesterday the 8/12/2022 to book my three. monthly B12. I was offered an appointment with the usual nurse of Early January unfortunately I would be away on holiday so could not do that date. The receptionist was lovely and helpful and got me in the next day with a different nurse who gave me my jab.The nurse who I hadn’t met before was also very nice.
Visited December 2022
Review titled PARTINGTON FAMILY PRACTICE
Replied on 22 November 2023
Thank you for your lovely review. We're so glad that the experience you've had with our clinicians & reception team has been so positive. I will pass on your feedback to the team, I'm sure they will all be extremely happy with your feedback. Hannah Kenyon - Practice Manager