Paston Health Centre
Chadburn, Paston, Peterborough, Cambridgeshire, PE4 7DHContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Worst Practise in Peterborough
Rated 1 star out of 5
by Zaiedah - Posted on 22 May 2024
I had recently experienced a diagnosis of a frozen shoulder and was advised to go and see my GP for pain relief and maybe a referral to the hospital but that was completely impossible after ringing day after day for 2 weeks but was constantly told “Try Again we have no appointments”. I was patronised by the receptionist and their services. The services are atrocious and they don’t help. I will definitely be changing doctors soon after 40 years! I believe I am not the only one moving doctors.
Visited May 2024
Paston Health Centre has not yet replied.
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Review titled Never get appointments
Rated 1 star out of 5
by Mirela Gribinica - Posted on 17 January 2024
Phoned them this morning to book my 3 months old for a check on his itchy and dry face, he had a cream given by the doctor which we used but no improvement, the lady at the reception was asking me why haven't I called earlier and everything is booked I haven't called earlier because we finally got some sleep after hours of crying and itching. I don't call to get judged by a receptionist, never helps never even tries to go check if he can be seen or get a call back. I have called 111 but very disappointed of this clinic. So dear mums if you get a few hours of sleep in the morning because the baby hasn't slept all night then its on you and the receptionist will tell you off and your baby won't be seen.
Visited January 2024
Paston Health Centre has not yet replied.
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Review titled Not great
Rated 1 star out of 5
by Anonymous - Posted on 24 November 2023
Honestly. I understand the NHS is under pressure however the lack of empathy from receptionist and the current wait time in the call line is ridiculous and then to be told there are no more slots but if you over whelm 111 they can book into the practices appointment. 1 hours later I am no further forward. My heart goes out to old and vulnerable people who would have given up by now and would be sitting in silence suffering. What an absolute joke! Something has to change!
Visited November 2023
Paston Health Centre has not yet replied.
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Review titled Excellent experience with Practice Nurse
Rated 4 stars out of 5
by Sara - Posted on 22 March 2023
I had a good experience with the Practice Nurse this morning . She was professional friendly, experienced, & went above & beyond Thank you
Visited March 2023
Paston Health Centre has not yet replied.