Patterdale Lodge Med Ctre
Patterdale Lodge Medical Centre, Legh Street, Newton-le-Willows, Merseyside, WA12 9NAContact details and opening times
Patient ratings and reviews
Leave a review
Help others by sharing your thoughts and experiences about Patterdale Lodge Med Ctre.
Reviews
-
Review titled Very good with my dad
Rated 5 stars out of 5
by Anonymous - Posted on 01 April 2025
I’m writing to say how good this practice has been with my dad, who hasn’t seen a GP for almost 30 years , The doctor has been nothing short of excellent and very thorough as have all the staff and reception Thank you very much There’s not many times you hear good words about the NHS But I cannot fault patterdale as n their treatment of my dad
Visited March 2025
Patterdale Lodge Med Ctre has not yet replied.
-
Review titled Hit and miss
Rated 2 stars out of 5
by Anonymous - Posted on 31 December 2024
Been registered with this practice for 10+ years and it’s been hit and miss over that period. Most recent visit was a miss. I attended with an eye issue, only to be told during the appointment that they can’t do a great deal for eyes at GP surgeries (?) didn’t look at/in my eyes. They weren’t red so ‘likely wasn’t serious’. Ended up making an appointment at local optician for an NHS Eye Health check and referred same day to hospital eye clinic for foreign object removal. Such a convoluted process, this could have been resolved far quicker if I’d been told to skip the GP stage by Patterdale Lodge and go straight to Opticians. Remember to look after your eyes folks, advocate for yourself and look after your vision.
Visited September 2024
Review titled Patterdale Lodge Med Ctre
Replied on 31 December 2024
Thank you for your feedback. We are disappointed that you have rated our service as only two stars. If you would be willing to contact the Surgery, we can address your concerns directly and we would be very interested in investigating and in particular any call you made to the Surgery when booking your "eye appointment". If we have not directed you directly to Optician/Eye Service then that requires addressing with the staff member(s) involved; we do not have the equipment, necessary skills nor training to consult on eye problems; our retired GP Partner Dr Wynne could consult on eyes as he was an Ophthalmologist. Please do contact us as we would like to investigate further. Thank you. Graham - Complaints Lead www.patterdalelodge.nhs.uk
-
Review titled Medication review
Rated 3 stars out of 5
by Patricia doughty - Posted on 16 June 2023
I had my medication review with the surgery pharmacist. She was really helpful with advice, and follow up. Her manner was caring, compassionate,thoughtful and reassuring. I was happy with my experience.
Visited June 2023
Review titled Patterdale Lodge Med Ctre
Replied on 22 June 2023
Dear Patricia, Thank you for your kind positive feedback, I will ensure this is sent on to our Pharmacy Team. Kindest regards Mark Pilling