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Peartree Surgery & West Horndon Surgery

Pear Tree Surgery, Peartree Close, South Ockendon, Essex, RM15 6PR

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Patient ratings and reviews

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Reviews

Displaying 11 to 13 of 13

  1. Review titled 10out of10

    Rated 3 stars out of 5

    by Stuart Tucker - Posted on 09 May 2023

    Today 8th May 2023 call about a concern told GP would call and within 2 hrs called me ,after a quick consultation, told me to come down straight away ,so as to address it inperson .so on this occasion (Brilliant service)

    Visited May 2023

    Report as unsuitable

    Review titled Peartree Surgery & West Horndon Surgery

    Replied on 28 January 2024

    Dear Stuart, Thank you for your positive comments. We will feed this back to the team. Peartree Surgery

    Report as unsuitable


  2. Review titled Good service

    Rated 5 stars out of 5

    by Anonymous - Posted on 06 April 2023

    Overall a very welcoming and efficient service. I was seeing Senior HCA for routine check. Was a great experience from start to finish.

    Visited April 2023

    Report as unsuitable

    Review titled Peartree Surgery & West Horndon Surgery

    Replied on 28 January 2024

    Dear patient, Thank you for your kind comments. We will feed this back to the HCA, and we hope that continue to have positive experiences at the surgery. Peartree Surgery

    Report as unsuitable


  3. Review titled Missed my appointment

    Rated 4 stars out of 5

    by Tilly Mayes - Posted on 11 April 2023

    I have Asperger’s, and I forgot that I had a appointment with the nurse that was important, I explained my situation, even though I was 40 minutes late, they managed to see me and was really understanding of my situation which put me at ease so thank you for that. It is much appreciated.

    Visited April 2023

    Report as unsuitable

    Review titled Peartree Surgery & West Horndon Surgery

    Replied on 28 January 2024

    Dear Tilly, Thank you for your kind comments. The clinician will assess whether they are able to see you if you are late for your appointment. In your occasion, they were able to accommodate. If this wasn’t possible, then we would have gladly assisted you to rearrange your appointment. Peartree Surgery

    Report as unsuitable