Peel Hall Medical Centre
Forum Health Simonsway, Wythenshawe, Manchester, Lancashire, M22 5RXContact details and opening times
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Reviews
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Review titled Not a great practise
Rated 1 star out of 5
by Jasmin - Posted on 06 December 2024
Some Admin staff fail to take care of the needs of their patients. It is a duty of care the NHS staff have in order to help a patient who is in a medical need. I am a patient who has kidney stones and has regular re occurring UTIs, which cause me severe pain and making me unwell and turn into a kidney infection. I am under consultation and further more. I called the GP practise at 4:40pm and asked was it possible to ask a GP if they can prescribe me antibiotics for my uti. I asked if they could ask the GP. The admin staff did not even take my name untill 20 minutes into a phone call. She kept saying that why did I call this late and that I can go to out of hours. I fail to understand how does someone plan their illness ? If I was unwell at 8am I would have called at 8am. I have worked for the NHS for many years. If your GP is open, they will not see or speak to you untill your GP is closed. I have a young daughter to care for. I called up to see if I could get help before I had to reach to the point I’m unable to walk and also then not being able to mobilise. I make this review due to this is not the first time this practise has failed care. That is not the job of the NHS! people contact for a reason.
Visited December 2024
Peel Hall Medical Centre has not yet replied.